About this role
- Own end-to-end design across iOS, Android, and responsive web, from problem framing through ship and measurement
- Run renter and host research (interviews, usability tests, session and funnel reviews) and turn it into recommendations the team acts on
- Study how competitors and adjacent marketplaces solve similar problems, and design to differentiate rather than imitate
- Co-define success metrics with PM and Eng, design experiments, and iterate on what the data shows
- Align early with wireframes and prototypes (including AI and code-assisted) so ideas get in front of users in days, not weeks
- Design trust and clarity into every surface: pricing, photos, reviews, access details, and host and renter information
- Cover the full journey: every state, edge case, and platform convention, so defects rarely reach production
- Evolve the Neighbor design and brand system so every surface feels like one product
- Mentor Neighbor’s designers through critique, pairing, and hands-on feedback
Required
- 2+ years of product design (UX/UI), with shipped work on native iOS, Android, and responsive web
- A portfolio showing consumer flows you owned end to end and the results they drove
- Excellent visual and interaction craft suited to a consumer marketplace
- You plan and run your own interviews and usability tests
- You read funnels and A/B results and use them to make design decisions
- Expert in Figma, and you use AI tools regularly for research, exploration, and prototyping
- A clear writer and presenter who can defend a decision to a co-founder or an engineer
- You own outcomes, not just tasks, and you actively seek hard feedback and act on it
- Able to work in our Lehi, Utah office Tuesday through Friday (remote work isn’t an option for this role)
Preferred
- Experience with two-sided marketplaces, e-commerce, or travel and booking products
- Has mentored designers or led design for a team
- Has built or scaled a design system
- Startup experience, or time as a solo designer who owned the whole problem
- Comfortable building working prototypes in code or with AI coding tools
- Stock options
- Medical, dental, and vision insurance
- Generous PTO
- 11 paid company holidays
- 401(k) plan
- Infant care leave
- On-site gym/showers open 24/7