About this role
- Clarify and translate business requirements into functional specifications, data requirements, reporting logic, and dashboard scope
- Design and build BI reports, dashboards, data models, and analytical solutions based on approved requirements
- Convert business process scenarios and KPI needs into practical, user-friendly visual analytics solutions
- Support testing, validation, user acceptance, and deployment of BI solutions
- Troubleshoot report defects, data discrepancies, refresh failures, and performance issues, coordinating with data engineering and infrastructure teams to restore service
- Maintain service documentation, support guides, and knowledge articles to improve operational efficiency
- Monitor BI service, dashboard, and report usage and data accuracy, recommending improvements where needed
- Support KPI definition, performance tracking, and management reporting needs
- Bachelor's degree in Business Analytics, Computer Science, Information Systems, or a related field
- 3+ years of experience in business intelligence, analytics delivery, reporting, or business systems analysis
- Hands-on experience with BI and visualization platforms such as Power BI, Tableau, or Qlik
- Strong proficiency in SQL and data analysis and reporting logic
- Experience designing executive dashboards, operational reporting, and KPI scorecards
- Business-fluent English (read, write, verbal)
- Experience applying AI capabilities to reporting and analytics, such as prompt engineering or natural-language and conversational analytics
- Power BI, Tableau, or Qlik certification
- Working knowledge of SDLC, Agile, Scrum, or ITIL v4 Foundation
Tech stack
Tableau