● Previous experience working with EDI systems
● Experience processing and troubleshooting purchase orders
● Experience with SPS Commerce or a similar EDI provider
● Strong Excel skills
● Experience working with detailed reports and large datasets
● Strong attention to detail and accuracy
● Excellent problem-solving and troubleshooting skills
● Ability to work independently and take ownership of tasks
● Strong written and spoken English
● Comfortable communicating with internal teams and external service providers
● Experience with Sage is highly desirable
● Familiarity with AI tools such as ChatGPT or Claude would be an advantage
We are looking for someone who is detail-oriented, proactive and solutions-focused.
You should be comfortable working through technical issues without needing constant supervision and have a strong sense of ownership over your work.
The ideal person will be calm, organised and able to work with a sense of urgency when issues arise, particularly where a problem could affect customer orders.
If you have EDI experience and enjoy improving processes rather than simply completing tasks, this could be a great opportunity.
Hours: Part-time with potential to increase to full-time
Working Hours: Aligned with US business hours