The Logistics Manager ensures the seamless and efficient execution of all back-of-house (BOH) functions across London Zoo and central EBB events.
This role oversees deliveries, stock control, equipment management, facilities, and strict health, safety, and food hygiene compliance. Leading a dedicated logistics team, the Logistics Manager will streamline operational processes, maintain professional standards, and achieve key performance goals. Working closely with the Head Chef and senior event leadership, the role drives continuous improvement, rigorous cost control, and strategic growth initiatives.
We Offer:
Salary: £40,000 - £45,000pa
Shifts: 45-hour work week, scheduled over 5 days out of 7, including frequent evenings, late nights, and weekends to support live events (Operational Flexibility is essential)
Contract: Full-time
About the Logistics Manager role:
- Manage all central BOH systems, including goods-in, stock control, storage optimisation, equipment inventory, and facilities.
- Guarantee event-readiness by supervising setups, live event logistics, and post-event breakdowns across all live and non-live periods.
- Partner with external Benugo sites to manage seamless delivery, storage, and equipment movement for off-site events.
- Maintain scheduled 1:1s with the Senior Head of Events and Deputy Head of Events to coordinate equipment budgets, scheduling, and operational priorities.
- Work closely with the Head Chef to align ordering timelines, food safety protocols, and kitchen-to-front-of-house logistics.
- Champion absolute adherence to Food Safety (HACCP) and Health & Safety (COSHH, risk assessments) regulations across all BOH environments.
- Optimise resource allocation, control BOH labour spend, and minimise stock wastage or equipment loss.
This is a physically demanding role requiring the ability to safely lift, move, and transport heavy event equipment across a large venue footprint.
- Minimum of 3+ years managing logistics and BOH operations within a high-volume events or premium catering environment.
- License: Must hold a valid, clean UK driving license.
- Skills: Proven ability to lead variable labour teams (zero-hour/agency), manage equipment budgets, and liaise cross-functionally with senior managers and chefs.
- Compliance: Strong working knowledge of HACCP, Food Safety Level 3 (preferred), and COSHH regulations.
When we founded Benugo 28 years ago we had a vision of not just creating superb, natural food but of giving London something that was a real experience.
This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction.
Find out more about us at www.benugo.com
Benugo has built a culture of inclusivity & progression for all employees. Not only have we retained our family-feel culture, but we also offer a range of benefits including:
- Free lunch on shift
- Endless tea and coffee on shift
- 50% discount on food and soft drinks in all our locations, plus free tea & coffee on your days off too!
- Competitive rate
- Life Assurance
- Opportunity to develop and further your career within a fast growing an exciting company with a very prestigious list of clients
- Employee discounts at several retailers (via Perkbox app) & fitness providers
- Access to our Employee Assistance Programme & our trained Mental Health First Aiders
If this sounds like the role for you, apply now!