About this role
Benefits of Weploy:
- EOI for upcoming opportunities across Mulgrave, Scoresby, Clayton and South Eastern Suburbs of Melbourne (Mon-Fri)
- Above award hourly rates of $34.48 an hour + super
- Opportunities for experienced call centre specialists (ideally 1 years call centre experience within the last 2 years)
- Opportunity to work with some of Australia's leading brands!
Your Next Role:
- Call centre opportunities ranging from 4-6 months, 6 months + and often extensions or permanency thereafter
- Mon-Fri hours (consistent full time hours of 37.5 each week)
- Onsite roles
- Handling a large volume of inbound queries through calling, emails and chats for reputable clients across the Financial Services, Waste Management Services, Healthcare Industry and more! On average, taking up to 50-60 calls per day.
- As with all contact centre roles, there are key metrics to achieve which include average handling time, quality assurance, roster adherence and post-call customer surveys.
- Detailed training programmes in place ranging from 4-6 weeks to get you set up in your role!
- Supportive and bubbly team environment
What you Need:
- Full time availability across Mon- Fri (if you are on a visa, you must be able to work consistent full time hours each week)
- Minimum of 6 months to 1 years recent experience (within last two years) in a call centre or high volume phone based role (Financial Services industry is a bonus)
- Confidence working with numbers and maths
- Can do attitude and resilience
- Exceptional communication skills both verbally and written
- Happy to work onsite in the office
- Professional references from previous employers
What Next?
Apply now and kick start your Weploy journey with one of our dedicated Talent team members 🚀