Who We Are
WPP Enterprise Solutions designs, builds, and operates the growth systems that competitive businesses rely on. In a world where Al is reshaping how companies drive growth, we lead clients in business transformation and marketing modernization, connecting strategy directly to execution. Our 12,000 experts in engineering and platforms, commerce, consulting, content transformation, CRM, and CX work within a unified global operating unit across 40+ markets. WPP Enterprise Solutions works alongside best-in-class partners including Adobe, AWS, Braze, Google, Microsoft, Salesforce, and Shopify, as well as innovators in AI, to deliver growth solutions tailored to the needs of our clients’ businesses. VML, part of WPP, supports WPP Enterprise Solutions by helping brands activate transformation through creativity and experience.
The opportunity
AEM Senior Technical Consultant /Architect position is a client-facing role requiring both technical and business/marketing knowledge and skills. Resource work to gather & understand C lient’s unique business requirements and provide expert guidance by sharing best practices & recommendations to our Customer/Implementation Partners in building customized solutions to meet their business reporting needs through AEM platform
Must Have
- Act as a lead point of contact for any Customer engagement.
- Build trusted advisor relationships with our C lients & Implementation P artners .
- Ability to exhibit value to Customers & Partners adopt and scale in their maturity roadmap.
- Become an expert in integrating Experience Cloud products and the methods by which they can be used to effectively to optimize online businesses.
- Gain an in-depth knowledge of a client's website architecture, online business model, and online marketing strategy.
- Gather, document and help form/guide client business requirements, key performance indicators and other functional and/or technical requirements.
- Review customized solution design and implementation strategies.
- Validate implementation and follow through on issues until resolved.
- Troubleshoot and reproduce the technical problems reported by customers and define workarounds.
- Identify gaps, highlight risks and document feedback or recommendations basis your assessments in standard artifacts with best-in class quality.
- Communicate proactively and effectively to C ustomer /Implementation Partner teams on assessments & recommendations throughout project life cycle.
- Provide advisory to key stakeholders with industry best practices & recommendations throughout the implementation process .
- Assist with enablement & desk-side coaching to Customer/Partners on product features, ad-hoc queries and future maturity roadmap.
- Interact frequently with Client/Implementation Partner teams - marketers, analysts, web developers, and C-level executives, mainly via conference calls or emails.
- Manage C ustomer expectations appropriately and keep projects on schedule and within scope.
- Manage multiple client engagements simultaneously.
- Work and collaborate with Adobe internal teams and Client/Implementation Partners.
- Technical writing and PowerPoint presentation creation .
Additional Responsibilities:
- Work and collaborate with other project peers, technical experts, p roject m anagers and Client/Implementation Partners.
- Enable existing/new team members with new product features, project-based learnings and support with any issues or queries.
- Participate within the Adobe technical community to develop and share best practices and processes .
- Create and/or l everage strong processes and s tandardized t emplates t o deliver better quality and timely delivery .
What we can offer you
Alongside the opportunity to work with some of the most exciting brands around the world, we’ll also prioritise your career development and help you grow your skills. We’ll empower you to make a difference, allow you to be yourself, and respect who you are.
Our culture thrives on our core values, designed for impact-driven individuals: Heart, Brains and Courage.
We lead with Heart , fostering empathy and trust where genuine connections and human-centric work flourish.
We empower your Brains for innovation, valuing relentless curiosity and collaborative intelligence to solve complex challenges.
And we champion Courage , inspiring you to speak up, embrace experimentation, and advocate for bold solutions that push our thinking to be better than yesterday.
About WPP
WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence and world-class partnerships – all united by our agentic marketing platform, WPP Open – we help clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com .
WPP (VML/WPP Enterprise Solutions) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
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VML
Marketing · Public · New York, USA