- *Key Responsibilities**
- *Application Ownership & Governance**
- Own the Autodesk application portfolio, including AutoCAD, Revit, Fusion 360, Navisworks, Inventor, and Civil 3D
- Define and maintain application roadmaps, upgrade strategies, and lifecycle plans
- Act as the Single Point of Accountability (SPA) for all Autodesk-related decisions
- *Operations Support**
- Ensure high availability, stability, and performance of Autodesk applications
- Oversee L2/L3 support, incident management, and root cause analysis
- Work with infrastructure, VDI, and EUC teams to resolve performance and compatibility issues
- Monitor SLAs, KPIs, and service health metrics
- *Vendor & License Management**
- Manage Autodesk licensing models, including Named User, Network, and Cloud-based licenses
- Ensure license compliance, optimization, and cost control
- Coordinate with Autodesk vendors and partners for renewals, audits, and escalations
- *Change, Release & Upgrade Management**
- Plan and execute version upgrades, patches, and hotfixes
- Assess business impact and risks associated with upgrades
- Coordinate UAT and rollout across user groups
- Ensure minimal business disruption during releases
- *Security & Compliance**
- Ensure applications comply with IT security, data protection, and audit standards
- Manage application access, authentication, and role-based permissions
- Support internal and external audits related to software usage and compliance
- *Stakeholder Management**
- Partner with Engineering, Design, IT Infrastructure, Security, Procurement, and Finance teams
- Translate business requirements into application solutions
- Provide regular reporting on application health, risks, and improvement plans
- *Documentation & Knowledge Management**
- Maintain application documentation, SOPs, architecture diagrams, and runbooks
- Contribute to knowledge base and training material creation
Company Introduction – T-Systems ICT India Pvt. Ltd. T-Systems Information and Communication Technology India Private Limited (T-Systems ICT India Pvt. Ltd.) is a certified Great Place To Work®, proudly recognized for its strong people-first culture and commitment to employee excellence. As a wholly owned subsidiary of T-Systems International GmbH, T-Systems India operates out of Pune and Bangalore, with a dynamic team of over 4,200 professionals delivering high-value IT services to group customers worldwide. T-Systems India plays a key role in this global vision by delivering integrated, end-to-end IT solutions and sector-specific software to drive transformation across industries, including automotive, manufacturing, logistics, transportation, healthcare, and the public sector. For over 25 years, T-Systems International GmbH has been at the forefront of digital innovation, driving progress and fostering digital optimism. As a leading European IT services provider and a proud part of Deutsche Telekom, T-Systems delivers transformative digitalization projects backed by deep expertise in consulting, cloud, AI, cybersecurity, and connectivity. With a global workforce of 26,000 employees across 26 countries, we set industry benchmarks in efficiency, sovereignty, security, and reliability—empowering organizations to unlock their full digital potential. With annual revenues exceeding EUR 4.0 billion (2024), T-Systems stands as one of Europe’s foremost digital transformation partners, committed to shaping the future of enterprise technology.
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T-Systems ICT India
IT Services · Private · Pune, India