Sutherland Global Services

Design Lead

Sutherland Global Services · Manila, Philippines
Manila, Philippines Posted 2026-10-28
Type
Full-time
Experience
7+ yr

We're looking for an experienced and visionary Design Lead to join our organization in Taguig, Philippines. In this role, you will lead the design vision and strategy, mentor a talented design team, and drive innovation across all digital products and experiences. The ideal candidate will combine strong design expertise with exceptional leadership capabilities, fostering a collaborative environment where creative excellence thrives.

  • Lead and mentor a team of designers, providing constructive feedback, professional development opportunities, and clear performance guidance to support their growth and career advancement
  • Develop and communicate design strategy, vision, and roadmap aligned with organizational goals and business objectives
  • Oversee the creation and maintenance of design systems, ensuring consistency, scalability, and adherence to brand standards across all digital touchpoints
  • Collaborate with cross-functional teams including product management, engineering, and marketing to translate business requirements into compelling user-centered design solutions
  • Conduct design reviews and quality assurance to maintain high standards of design excellence and usability
  • Champion user research and testing methodologies to inform design decisions and validate design solutions
  • Present design concepts, prototypes, and recommendations to stakeholders at all levels with clarity and persuasive communication
  • Stay current with design trends, tools, and best practices, and implement innovations within the team's workflow
  • Manage design projects, timelines, and resources to ensure on-time delivery and optimal team productivity
  • Foster a culture of innovation, collaboration, and continuous improvement within the design function
  • 7+ years of professional design experience with a minimum of 3 years in a design leadership or senior design role
  • Demonstrated expertise in UI/UX design with a strong portfolio showcasing design leadership and strategic thinking
  • Proficiency with industry-standard design tools such as Figma, Adobe Creative Suite, Sketch, or equivalent platforms
  • Strong knowledge of design systems, design principles, and design methodologies
  • Proven experience building and scaling design teams, including hiring, mentoring, and performance management
  • Excellent communication and presentation skills with the ability to articulate design concepts to both technical and non-technical audiences
  • Experience collaborating with product, engineering, and business teams in an agile environment
  • Strong project management and organizational skills with the ability to manage multiple initiatives simultaneously
  • Understanding of accessibility standards and inclusive design principles
  • Proficiency in design research, user testing, and data-driven design decision-making
  • Experience with design documentation and design specifications
  • Preferred: Knowledge of WCAG accessibility guidelines and experience implementing accessible design solutions
  • Preferred: Familiarity with Agile and Scrum methodologies
  • Preferred: Experience with design mentorship and team development programs

At Sutherland , we empower people and businesses to thrive through innovation, collaboration, and customer-centric solutions. As a global organization, we offer exciting career opportunities where employees can develop their skills, make an impact, and grow with a team that values excellence and continuous learning.

All your information will be kept confidential according to EEO guidelines.

Sutherland Global Services

Sutherland Global Services

Digital Transformation · Private · Rochester, USA

Stage & Valuation
Private
Key Investors
Coral Blue Investment, TPG Capital, Oak Investment Partners
Open roles on NewJob
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Sutherland Global Services designs, runs, and automates enterprise operations at scale. The company provides AI-driven business process and technology management services to deliver measurable business outcomes for its clients.
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