Investor Services Specialist

Exciting opportunity for a client services professional to join a rapidly growing fund accounting firm. The Investor Services Specialist plays a key role in client engagement, building client relationships and working with engagement teams to provide an excellent experience for our clients and their investors.

Responsibilities:

• Respond to client and investor requests including but not limited to:

• Granting access to the investor portal

• Updating investor information

• Assisting with new investor onboarding

• Financial information questions

• Assist with completing audit documents

• Assist with ad-hoc projects such as:

• Financial and Tax reporting

• Capital call and distribution tracking

• Wire preparation

• Compile and organize investor CRM information with updated and accurate client information

• Communicate and provide information to the technology team to set up client portals

• Run Anti-Money Laundering (AML) reports and update AML database as needed

• Provide general administrative support to the engagement team and Onboarding team by generating reports, gathering, and providing information, updating systems and other administrative needs

• Assist in financial reporting, tax preparation, audit preparations and other fund administration activities.

• Engage in project management of team deadlines, client requests and other ongoing projects and tasks.

• Responsibly secure and handle sensitive financial and personal datea

• Maintain dialogue and build relationships with client personnel and investors (LPs)

Qualifications and Experience:

• Bachelor’s Degree required

• Experience in a client-oriented office environment, preferably in a related industry

• Proficiency in Microsoft Office applications, particularly Excel and Outlook

• Detail-oriented, conscientious, and energetic self-starter with ability to think creatively

• Demonstrated ability to work as part of a team and a willingness to take on any task, no matter how small

• Proven ability to manage competing priorities and deadlines

• Ability to effectively communicate to team members

• Excellent interpersonal communication skills and ability to interact with senior personnel across the firm

Benefits:

• Comprehensive medical, dental, vision coverage, along with life insurance, Health Savings Account and Flexible Spending Account options

• Comprehensive disability/maternity and paternity plans

• 401K

• Flexible Vacation Plan

• Sick Time Accrual Plan

• Standard holidays along with year-end office closure

• A flexible work environment for all employees

Compensation Range: $55,000 - $65,000 annually

• Actual compensation within that range will be dependent upon the individual's skills, experience and qualifications.

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