About this role
- Lead end-to-end client engagements as primary point of contact, from implementation through ongoing success
- Provide expert consultation on Asana workflows and configurations aligned to client business challenges
- Facilitate training and change management activities that drive enterprise-wide adoption
- Manage project delivery with excellence, balance multiple priorities while maintaining scope and budget
- Identify growth opportunities and proactively introduce solutions that maximize client value
- Serve as voice of the customer, sharing insights with cross-functional and product teams
- A Bachelor's degree in business administration, finance, or economics, or equivalent degree
- 3 years of customer-facing consulting or implementation experience, preferably in enterprise SaaS
- Expert in Asana and collaborative work management solutions
- Exceptional communicator who engages effectively with stakeholders from individual contributors to C-level executives
- Solutions-oriented with strong business acumen and ability to navigate complex organizational change
- Self-motivated with excellent project management skills and ability to manage competing priorities
- Customer-centric mindset with genuine passion for driving client success
- Curious about AI and emerging technologies with willingness to leverage them for enhanced outcomes