About this role
- Oversee and manage the daily operations of the Office Management (OM) team, including office and travel desk operations, Office Boys, and Security personnel.
- Conduct performance evaluations, provide coaching or mentoring, and plan capability development for all team members.
- Manage all aspects of Office Management across assigned locations (Operations Office and Out Region Office), ensuring a safe, comfortable, and productive work environment in accordance with HSE standards.
- Manage day-to-day office operations, ensuring all facilities and equipment are clean, well-maintained, and in proper working condition.
- Analyze and improve office efficiency by planning and implementing supporting systems, layouts, and procedures.
- Support the procurement and distribution of office supplies and equipment needed for daily operations.
- Take full responsibility for office space requirements, including sourcing and reviewing potential locations and submitting proposals for office improvements.
- Review and ensure the completeness and timely processing of office lease agreements.
- Oversee and manage the team’s financial activities, including the proper use of petty cash and cash advances.
- Develop and update SOPs, and prepare regular reports related to office conditions and budget utilization.
- Support the Internal Audit team in fulfilling OJK, ISO, and other audit requirements.
- Bachelor’s degree (S1) in any major; preferably in Management, Engineering, or related fields. Diploma (D3) may be considered with more than 5 years of relevant experience.
- Minimum 5 years of experience in General Affairs.
- At least 3 years of experience leading teams (Office Boys, Security, Travel Desk) and managing multiple office locations is an advantage.
- Good understanding of Occupational Health and Safety (OHS/HSE) principles and standards.
- Proficient in managing office facilities and infrastructure (building, cleanliness, office equipment).
- Skilled in budget management, petty cash handling, and internal financial reporting.
- Knowledgeable in property leasing processes, including review and administration of lease agreement documents.
- Able to develop and update SOPs and prepare systematic periodic reports.
- Strong leadership and team management skills, including coaching, mentoring, and performance evaluation.
- Excellent communication and coordination skills, both cross-department and with external parties (vendors, landlords, auditors).
- Able to work under pressure and resolve issues quickly and effectively.
- Detail-oriented in documentation and filing.
Nice to Have :
- Experience supporting internal and external audit processes (OJK, ISO, etc.).
- Certifications related to OHS/HSE, facility management, or project management.
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About the company
Cermati
Fintech · Series D · Jakarta, Indonesia
Stage & Valuation
Series D · $340M
Key Investors
MDI Ventures, Djarum Group, East Ventures
Open roles on NewJob
Most hiring in
Sales (20) · Operations (11) · BizOps (10)
Cermati Fintech Group operates a digital financial platform and embedded finance ecosystem in Indonesia, offering credit cards, personal loans, insurance, and pay-later solutions. The company provides a financial e-commerce aggregator and 'as-a-service' fintech solutions to expand financial inclusion.