Salary

$150K–$175K

Type

Full-time

About this role

Hybrid (Morristown, NJ) OR Remote (US)

TL;DR

Own the executive relationships behind PerformLine’s largest Enterprise accounts. You’ll be the executive sponsor, own retention and expansion, and turn our next-generation product roadmap into new growth. Each account has a dedicated Client Success Manager for day-to-day work, so you can focus on strategy, C-suite partnerships and complex deals. You’ll report into the SVP, Strategic Accounts.

WHY THIS ROLE

A book that matters: a select group of our largest, most strategic Enterprise accounts

Strategic, not tactical: dedicated CSMs handle day-to-day account work, so your time goes to executive relationships and growth

Influence on the product: your client insight goes straight into a roadmap that is actively being built

Room to build: help set the strategy and operating rhythm for the function

Uncapped commission: your earnings scale with the growth you drive

WHAT YOU’LL DO

Strategize

Partner with the SVP, Strategic Accounts to set the strategy and coverage model for your book

Set the operating rhythm for account planning, forecasting, and executive reviews

Serve as executive sponsor for our most important client relationships

Mentor peers and share your expertise across the team

Own

Own the retention and expansion number for your book, including gross and net revenue retention

Own revenue outcomes across renewals, pricing, contract terms, and multi-year agreements

Build C-suite relationships, often from the ground up

Maintain account plans, forecasts, and whitespace analysis

Engage

Partner with CS leadership to keep each partnership healthy and spot where it can grow

Work with Sales, Marketing/GTM, and Product to turn the roadmap into expansion opportunities, and bring client insight back to shape what we build

Lead executive business reviews focused on ROI and strategic outcomes

Represent PerformLine at client and industry events

Retain & Grow

Run renewal strategy and lead complex negotiations on pricing, terms, and multi-year structures

Expand into net-new lines of business and channels within your accounts

Find and close upsell and cross-sell opportunities using Client Success signals

Track at-risk accounts and pipeline, and report account health to the executive team

Use AI tools (Claude, etc.) to synthesize account data and speed up forecasting and renewal prep, and drive adoption across the team

WHO YOU ARE

Proven in quota-carrying account or relationship management, selling into financial services (banks, broker-dealers, wealth, insurance)

You’ve grown a multi-million-dollar Enterprise book through renewals, expansion and you can show the numbers

You’re at ease in the room with VP and C-suite stakeholders, and you’ve negotiated complex, multi-year agreements

You set the strategy and also run the plays yourself

You pick up new tech quickly and already use AI to work faster

You do your best to work in a fast-moving, growing environment where you help define how things get done

Nice to have: compliance or regtech experience, Salesforce

ABOUT PERFORMLINE

PerformLine is a leading provider of multi-channel marketing compliance technology for enterprises in highly regulated industries. Our platform supports pre-publication review of marketing assets and post-publication monitoring across web, social and email. It helps organizations manage risk, stay compliant, and protect their brands at scale. We’re headquartered in Morristown, NJ, and serve clients across financial services and other regulated markets.

Mission: Our mission is to empower compliance leaders with the technology and knowledge to ensure their organization and partners provide transparent and accurate information to consumers across any channel.

Come as you are. We are an equal opportunity workplace celebrating diversity and committed to creating an inclusive and equitable experience for all.

WHAT WE OFFER