Our client is an international online gaming company focused on delivering engaging and innovative gaming experiences, leveraging modern technologies to provide high-quality products and services for a global audience.
Perfect for those who aim to:
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Develop and execute CRM strategies for casino and sports betting brands, managing the full customer lifecycle;
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Lead planning and analysis of promotional campaigns aimed at player acquisition, activation, retention, and reactivation;
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Build and maintain advanced customer segmentation strategies based on behavioral and transactional data;
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Design, execute, and evaluate A/B and multivariate tests to optimize CRM performance;
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Oversee multichannel campaign execution (email, SMS, push notifications, auto calls);
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Collaborate with design, content, and product teams to deliver high-quality, on-brand promotional materials;
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Develop and refine automated player journeys and customer retention funnels;
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Plan monthly promotional calendars, including gamification mechanics and bonus campaigns;
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Track and analyze key CRM KPIs on a daily, weekly, and monthly basis;
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Improve customer engagement and communication metrics based on data insights.
Experience you’ll need to bring:
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3+ years of CRM experience in the casino and sports betting industry;
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Proven expertise in developing segmentation strategies and personalized communication;
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Hands-on experience with email, SMS, push, and other CRM channels;
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Strong understanding of bonus mechanics, player journey funnels, and engagement tactics;
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Advanced analytical skills; ability to draw actionable insights from large data sets;
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Familiarity with CRM platforms;
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Experience with gamification platforms or engagement tools (e.g., quests, challenges) is a plus;
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Upper-intermediate or higher level of English (both written and verbal).
It's a perfect match if you have those personal features:
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Attention to detail and organizational skills;
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Ability to think creatively, strategically, identify and resolve problems;
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Good communication and collaboration skills;
- Proactive attitude and ownership mindset to independently manage and optimize campaign performance.
Our clients offer competitive benefits to support your professional and personal growth, including:
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Health & Wellness Focus;
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Global Medical Coverage;
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Growth Opportunities;
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Benefits Programs (compensation for the gym/stomatology/psychological service & etc.);
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Performance-Driven Rewards;
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Dynamic Work Environment.
Apply, and let your growth journey begin.