Manager, Key Accounts Management

Get to know the role

This role is responsible for owning GrabMart's relationships and growth with a portfolio of Enterprise and mid-sized retail partners. You will lead a team of Key Account Managers and set the account strategy. You will turn partner business plans into measurable growth in sales, selection and customer reach. You will be the senior commercial contact for partner leaders and work with cross-functionally with different Grab verticals.

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Lead and coach Key Account Managers to establish goals, account plans, and operating rhythms that drive growth.

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Develop and execute joint business plans with retail partners focusing on sales, assortment, operations, and promotions.

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Negotiate commercial terms and co-funded marketing investments to balance partner growth with profitability.

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Manage major retail campaigns and seasonal sales events from planning through post-campaign analysis.

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Collaborate cross-functionally to resolve partner issues and introduce new tools and programs.

The Must-Haves

• Bachelor's Degree in business, marketing, or a related field.

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10+ years of sales or account management experience in retail, retail e-commerce or omnichannel retail. This includes leading teams and managing large retail accounts against revenue targets.

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Excellent interpersonal, communication, and strong internal and external selling and negotiation skills.

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Showcases passion and leadership. Team player and self motivated.

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Strong organizational & analytical skills.

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Ability to collaborate effectively within a multifunctional environment.

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. Guided by The Grab Way and our four core values of Heart, Hunger, Honour, and Humility, we make a lasting difference for Southeast Asia by creating economic empowerment for everyone.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave , and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.

What we stand for at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.