About the role
We are looking for a Senior Business Analyst, Professional Services to join us in Bengaluru. This role sits within our Professional Services team and leads client-facing implementations of EquiLend Spire, our securities finance platform. You will work directly with clients and internal Product, Engineering and QA teams to understand client operating models, translate requirements into delivery plans, manage implementation detail and support successful rollout.
Professional Services acts as the bridge between our clients and our internal development teams. You will own the functional scope of implementation projects, manage client relationships through the delivery lifecycle and ensure that requirements are clearly understood and delivered. This is a hands-on senior business analysis and implementation role. It would suit someone who has owned workstreams across client-facing technology implementations and can bring structure, judgement and delivery focus to complex workflows, integrations and stakeholder needs.
What you’ll do
- Own product implementation workstreams for new clients, including planning, requirements, delivery tracking, readiness and issue resolution.
- Lead client discussions to understand operating models, workflow requirements, integration needs and implementation priorities.
- Translate complex client requirements into clear functional specifications, process flows, data mappings, user stories, acceptance criteria and delivery decisions.
- Manage the full SDLC for client implementations — from requirements through UAT, go-live procedures and post-implementation support.
- Partner with Product teams to confirm expected platform behaviour , clarify roadmap dependencies and align client needs with product capability.
- Work closely with Engineering and QA so that requirements, acceptance criteria, test scenarios and data validation needs are understood before delivery.
- Analyse client trading, post-trade, settlement, collateral, billing, regulatory or books and records workflows to identify dependencies, risks and implementation considerations.
- Use SQL and data analysis techniques to investigate, validate and explain implementation data issues where required .
- Support implementation testing by reviewing test coverage, validating outputs, tracking defects and coordinating resolution across teams.
- Maintain clear project visibility across actions, risks, dependencies, decisions, milestones and stakeholder updates.
- Communicate progress, blockers and implementation risks to internal and client stakeholders in a timely and practical way.
- Contribute to Agile delivery ceremonies, including sprint planning, backlog refinement and stand-ups, using tools such as Jira.
- Improve Professional Services delivery standards by contributing to implementation templates, documentation quality and repeatable delivery processes.
What we’re looking for
- 7+ years’ experience in business analysis, product implementation, Professional Services delivery, client onboarding, software delivery or a comparable role within financial services technology or capital markets.
- Practical experience owning client-facing technology implementation or onboarding workstreams, including end-to-end SDLC, UAT and go-live procedures.
- Client-facing experience — internal or external — with demonstrated ability to gather requirements, manage expectations and deliver outcomes.
- Strong understanding of capital markets, securities finance, post-trade, collateral, settlement, regulatory reporting, billing or books and records workflows.
- Experience gathering, analysing and documenting complex business requirements, functional specifications, process flows, user stories, acceptance criteria and implementation decisions.
- Experience partnering with Product, Engineering and QA teams to clarify requirements, review delivery outputs and resolve implementation issues.
- Familiarity with Agile delivery methods and tools such as Jira for backlog management, story tracking and delivery visibility.
- Strong project tracking skills, with the ability to organise milestones, actions, risks, dependencies and stakeholder updates across multiple workstreams.
- Clear written and verbal communication skills, with the ability to explain requirements, risks and trade-offs to technical and non-technical audiences.
- Sound judgement, ownership and a practical client-focused approach to keeping complex delivery work moving.
Nice to have
- Working knowledge of SQL to query, investigate or validate data as part of implementation, integration or testing activity.
- Experience in securities lending, securities finance or a closely adjacent capital markets domain.
- Working knowledge of systems integrations and data mapping, including how data moves between client systems, vendor platforms and internal applications.
- Experience working with clients globally such as The UK and The US.
Why EquiLend?
- Be recognised for your contribution through a discretionary annual cash bonus, linked to individual and company performance.
- Work flexibly with up to 100 remote working days per calendar year.
- Take time to recharge with generous annual leave, plus public holidays.
- Access comprehensive health insurance for you and your dependents from your first day.
- Receive personal accident insurance from the start of your employment.
- Connect with colleagues at an annual company-sponsored team retreat, hosted at a new location each year.
- If relocating from more than 40 miles away, receive hotel accommodation and travel ticket reimbursement.
About EquiLend
EquiLend is a global financial technology firm at the center of the securities finance industry. Since 2001, we have built the infrastructure that financial institutions rely on to trade, manage, and report. This includes products such as our NGT trading platform, Post Trade Suite, DataLend market intelligence, RegTech solutions, and EquiLend Clearing Services.
We operate across North America, EMEA, and Asia-Pacific, working with banks, broker dealers, asset managers, and custodians to bring greater efficiency, transparency, and automation to the securities finance lifecycle. Our teams combine deep market expertise with a focus on building technology that works at scale, under real-world conditions, for some of the world's most demanding financial institutions.
EquiLend is Great Place to Work Certified™ in the U.S., UK, Ireland, and India, and has been recognized as Global Data Provider of the Year and Regulatory Solution of the Year at the Securities Finance Times Industry Excellence Awards 2025.
Diversity & Inclusion
We know that the best solutions come from teams that bring different perspectives, backgrounds, and ways of thinking to the table. At EquiLend, we are committed to building a workplace where everyone feels they belong and aim to reflect this in how we hire, develop, and support our people.
We are actively working to ensure our teams are as diverse as the global markets and clients we serve. That means creating an environment where different viewpoints are sought out and where people can do their best work regardless of background.
If you require any reasonable adjustments or accommodations at any stage of the recruitment process, please let us know and we will work with you to make it happen.
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