About the role
We are looking for a Business Analyst, Professional Services to join us in Bengaluru. This role sits within our Professional Services team and supports client-facing implementations of EquiLend Spire, our securities finance platform. You will help new clients adopt Spire by understanding their workflows, documenting requirements, supporting data mapping and working with internal teams to turn implementation needs into clear delivery activity.
Professional Services acts as the bridge between our clients and our internal technical teams. In this role you will engage directly with clients to gather requirements, document implementation needs and support delivery through the full SDLC including UAT and go-live. This is a product implementation role, not a data analyst, production support or operational processing role. It would suit someone with business analysis and implementation experience who wants to build deeper knowledge of securities finance platforms and client-facing product delivery.
What you’ll do
- Support product implementation workstreams for new clients, including requirements gathering, documentation, delivery tracking and implementation readiness.
- Work with clients and internal teams to understand operating models, workflow needs, integration points and implementation priorities.
- Document business requirements, process flows, user stories, acceptance criteria and implementation decisions in a clear and structured way.
- Support the full SDLC for client implementations, including contributing to UAT planning, go-live preparation and post-implementation activity.
- Assist with data mapping activity to support integrations between client systems and EquiLend platforms.
- Translate client requirements into practical product, configuration, integration and testing inputs for Product, Engineering and QA teams.
- Help review test cases, validate outputs, track defects and coordinate follow-up actions during implementation.
- Maintain implementation trackers covering actions, risks, dependencies, decisions and stakeholder updates.
- Contribute to Agile delivery activity, including backlog refinement, sprint planning and delivery updates using tools such as Jira.
- Build understanding of securities finance workflows across areas such as trading, books and records, billing, collateral, settlement and reporting.
- Support improvements to Professional Services templates, documentation standards and implementation processes.
What we’re looking for
- 3+ years’ experience in business analysis, product implementation, client onboarding, financial technology delivery or a comparable role within fintech, financial services technology or capital markets.
- Practical experience supporting requirements gathering, workflow documentation and implementation activity through working understanding of the SDLC, including UAT and go-live.
- Client-facing experience (internal or external) with the ability to gather requirements, ask structured questions and manage straightforward stakeholder interactions.
- Foundational understanding of financial services, capital markets, post-trade, securities finance or related workflows.
- Experience writing clear documentation, including requirements, process flows, user stories, acceptance criteria or implementation notes.
- Ability to work with product, engineering, QA, project and client-facing teams to clarify requirements and follow through on actions.
- Strong attention to detail, with the ability to organise information clearly and keep delivery activity moving.
- Clear written and verbal communication skills, with the confidence to ask questions and explain issues to technical and non-technical audiences.
- A practical, client-focused approach to problem solving and a willingness to build knowledge of EquiLend Spire and securities finance workflows.
Nice to have
- Exposure to data mapping, data validation, SQL, system integrations or testing activity.
- Experience in securities lending, securities finance or a closely adjacent capital markets domain.
- Familiarity with Agile delivery methods and tools such as Jira.
Why EquiLend?
- Be recognised for your contribution through a discretionary annual cash bonus, linked to individual and company performance.
- Work flexibly with up to 100 remote working days per calendar year.
- Take time to recharge with generous annual leave, plus public holidays.
- Access comprehensive health insurance for you and your dependents from your first day.
- Receive personal accident insurance from the start of your employment.
- Connect with colleagues at an annual company-sponsored team retreat, hosted at a new location each year.
- If relocating from more than 40 miles away, receive hotel accommodation and travel ticket reimbursement.
About EquiLend
EquiLend is a global financial technology firm at the center of the securities finance industry. Since 2001, we have built the infrastructure that financial institutions rely on to trade, manage, and report. This includes products such as our NGT trading platform, Post Trade Suite, DataLend market intelligence, RegTech solutions, and EquiLend Clearing Services.
We operate across North America, EMEA, and Asia-Pacific, working with banks, broker dealers, asset managers, and custodians to bring greater efficiency, transparency, and automation to the securities finance lifecycle. Our teams combine deep market expertise with a focus on building technology that works at scale, under real-world conditions, for some of the world's most demanding financial institutions.
EquiLend is Great Place to Work Certified™ in the U.S., UK, Ireland, and India, and has been recognized as Global Data Provider of the Year and Regulatory Solution of the Year at the Securities Finance Times Industry Excellence Awards 2025.
Diversity & Inclusion
We know that the best solutions come from teams that bring different perspectives, backgrounds, and ways of thinking to the table. At EquiLend, we are committed to building a workplace where everyone feels they belong and aim to reflect this in how we hire, develop, and support our people.
We are actively working to ensure our teams are as diverse as the global markets and clients we serve. That means creating an environment where different viewpoints are sought out and where people can do their best work regardless of background.
If you require any reasonable adjustments or accommodations at any stage of the recruitment process, please let us know and we will work with you to make it happen.
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