About this role
Ninja Xpress is a leading last-mile delivery service company in Indonesia. Since 2015, Ninja Xpress has been delivering success for local SMEs by organising various programs that are ready to support the quick and strategic development of SMEs.
Ninja Xpress provides flexible service options and an easy-to-use system that enables real-time package tracking. These options are supported by professional and dedicated customer service. As a form of Ninja Xpress’s commitment to care for our loyal SMEs, we also have various Ninja Rewards programs such as Point Rewards, Creative Hub, Prima Benefit, Aksilerasi, and Capital Loans, to help our local SMEs with their businesses.
Key Responsibilities :
Develop and execute franchise expansion strategy for B2B cargo & LTL
Acquire and onboard franchise partners (transporters, communities, aggregators)
Design and manage partner commercial models (wholesale vs commission)
Identify and remove pricing & non-pricing blockers to franchise growth
Work with Sales & Ops to ensure BAU readiness for franchise rollout
Manage partner performance, incentives, and retention
Gather market feedback and translate into commercial & operational improvements
Support regional reporting and growth planning
Must-Have (Non-Negotiable) :
Experience in B2B logistics, cargo, trucking, or freight
Hands-on exposure to partner / franchise / agent network expansion
Strong understanding of wholesale vs commission pricing
Experience working with transporters, aggregators, or B2B shippers
Commercial negotiation & partner margin management
Ability to work cross-functionally (Sales, Ops, Pricing)
Nice-to-Have (Strong Advantage):
Experience in freight aggregators or logistics tech platforms
Exposure to LTL cargo operations
Experience scaling community-based partners
Familiarity with maklon / manufacturing supply chains
Regional or multi-city expansion experience
Ninja Xpress provides flexible service options and an easy-to-use system that enables real-time package tracking. These options are supported by professional and dedicated customer service. As a form of Ninja Xpress’s commitment to care for our loyal SMEs, we also have various Ninja Rewards programs such as Point Rewards, Creative Hub, Prima Benefit, Aksilerasi, and Capital Loans, to help our local SMEs with their businesses.
Key Responsibilities :
Develop and execute franchise expansion strategy for B2B cargo & LTL
Acquire and onboard franchise partners (transporters, communities, aggregators)
Design and manage partner commercial models (wholesale vs commission)
Identify and remove pricing & non-pricing blockers to franchise growth
Work with Sales & Ops to ensure BAU readiness for franchise rollout
Manage partner performance, incentives, and retention
Gather market feedback and translate into commercial & operational improvements
Support regional reporting and growth planning
Must-Have (Non-Negotiable) :
Experience in B2B logistics, cargo, trucking, or freight
Hands-on exposure to partner / franchise / agent network expansion
Strong understanding of wholesale vs commission pricing
Experience working with transporters, aggregators, or B2B shippers
Commercial negotiation & partner margin management
Ability to work cross-functionally (Sales, Ops, Pricing)
Nice-to-Have (Strong Advantage):
Experience in freight aggregators or logistics tech platforms
Exposure to LTL cargo operations
Experience scaling community-based partners
Familiarity with maklon / manufacturing supply chains
Regional or multi-city expansion experience
About Ninja Van
Ninja Van is hiring for the head of operations and transport role. NewJob aggregates active openings directly from Ninja Van's applicant tracking system, so this listing is current.
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