About this role
Ko wai mātou – About us
Kia ora. We’re Foodies. You know Gilmours, New World, PAK’nSAVE, and Four Square, right? That’s us!
With more than 320 stores and over 27,000 Foodies across Te Ika-a-Māui, Foodstuffs North Island is a co-operative proudly owned by our Members. Our purpose is simple – making sure New Zealanders get more out of life, and we’re driven by our aspiration to be one of New Zealand’s most customer-driven and productive retailers.
Our Retail Operations & Transformation team are laser-focused on critical metrics—driving SAP support, efficiency of in-store operations, checkout performance and play a key role with new store openings & ownership changes across all three banners.
Te Tūranga – About the role
Part of our Retail Operations & Transformation Leadership Team, this is a pivotal role connecting retail strategy with day-to-day execution. You’ll lead the planning and performance discipline across retail operations—ensuring strategy is translated into clear, deliverable plans, and performance is understood, measured, and continuously improved at scale.
You’ll act as a trusted advisor to executives and senior leaders, providing critical insight, forecasts, and performance leadership that improve retail outcomes, operational efficiency, and customer experience across all banners.
Key responsibilities include:
Leading the end-to-end retail planning and performance framework, aligning strategy, plans, and execution
Embedding robust performance disciplines including KPIs, scorecards, targets, and review rhythms
Delivering high-quality performance insights to support executive decision-making
Analysing performance to identify opportunities to improve customer experience, productivity, and cost of doing business
Partnering with senior stakeholders to translate strategy into practical, executable operational outcomes
Ensuring initiatives are realistically planned, prioritised, and achievable within store environments
Building strong relationships with store operators and cross-functional leaders to ensure plans are grounded in reality
Championing a culture of accountability, continuous improvement, and commercial thinking
He kōrero mōu – About you
You’re a seasoned planning and performance leader with strong commercial acumen and the ability to influence at the highest levels.
To be successful, you’ll bring:
Extensive experience in planning, performance, commercial analytics, or operational optimisation in large-scale or multi-site environments
Experience operating at senior manager level, influencing executives and cross-functional leaders
Deep understanding of retail operations, store economics, and performance drivers
Proven experience designing and embedding performance frameworks that drive measurable outcomes
Strong analytical capability with the ability to translate complex data into clear, actionable insights
Excellent communication and storytelling skills to engage both senior leaders and store teams
Strong execution discipline and the ability to prioritise and deliver in fast-paced environments
High credibility, emotional intelligence, and confidence working at executive level
Ngā painga - What we offer
We’re committed to providing awesome experiences for our people, including offering a range of benefits
Free carparking - we’ve got over 1,000 carparks including EV plugs
Southern Cross plans for you and your family
Onsite café with subsidised meals, mini mart, 5% discount at our retail stores
Flexible working options, a day off on your birthday, lots of fun on site activities
Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes).
Experience awesome. Achieve awesome. Be awesomely you.
We’re proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau.
We encourage you to apply with all your awesomeness and welcome your diverse background, including any disability, additional health and mental health needs, and/or neurodiversity.
If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to [email protected]. Accessibility support could include interview location, sign language interpreter, assistive technology.
Kia ora. We’re Foodies. You know Gilmours, New World, PAK’nSAVE, and Four Square, right? That’s us!
With more than 320 stores and over 27,000 Foodies across Te Ika-a-Māui, Foodstuffs North Island is a co-operative proudly owned by our Members. Our purpose is simple – making sure New Zealanders get more out of life, and we’re driven by our aspiration to be one of New Zealand’s most customer-driven and productive retailers.
Our Retail Operations & Transformation team are laser-focused on critical metrics—driving SAP support, efficiency of in-store operations, checkout performance and play a key role with new store openings & ownership changes across all three banners.
Te Tūranga – About the role
Part of our Retail Operations & Transformation Leadership Team, this is a pivotal role connecting retail strategy with day-to-day execution. You’ll lead the planning and performance discipline across retail operations—ensuring strategy is translated into clear, deliverable plans, and performance is understood, measured, and continuously improved at scale.
You’ll act as a trusted advisor to executives and senior leaders, providing critical insight, forecasts, and performance leadership that improve retail outcomes, operational efficiency, and customer experience across all banners.
Key responsibilities include:
Leading the end-to-end retail planning and performance framework, aligning strategy, plans, and execution
Embedding robust performance disciplines including KPIs, scorecards, targets, and review rhythms
Delivering high-quality performance insights to support executive decision-making
Analysing performance to identify opportunities to improve customer experience, productivity, and cost of doing business
Partnering with senior stakeholders to translate strategy into practical, executable operational outcomes
Ensuring initiatives are realistically planned, prioritised, and achievable within store environments
Building strong relationships with store operators and cross-functional leaders to ensure plans are grounded in reality
Championing a culture of accountability, continuous improvement, and commercial thinking
He kōrero mōu – About you
You’re a seasoned planning and performance leader with strong commercial acumen and the ability to influence at the highest levels.
To be successful, you’ll bring:
Extensive experience in planning, performance, commercial analytics, or operational optimisation in large-scale or multi-site environments
Experience operating at senior manager level, influencing executives and cross-functional leaders
Deep understanding of retail operations, store economics, and performance drivers
Proven experience designing and embedding performance frameworks that drive measurable outcomes
Strong analytical capability with the ability to translate complex data into clear, actionable insights
Excellent communication and storytelling skills to engage both senior leaders and store teams
Strong execution discipline and the ability to prioritise and deliver in fast-paced environments
High credibility, emotional intelligence, and confidence working at executive level
Ngā painga - What we offer
We’re committed to providing awesome experiences for our people, including offering a range of benefits
Free carparking - we’ve got over 1,000 carparks including EV plugs
Southern Cross plans for you and your family
Onsite café with subsidised meals, mini mart, 5% discount at our retail stores
Flexible working options, a day off on your birthday, lots of fun on site activities
Inhouse learning and development programmes and courses, flu vaccinations, and social network groups (we call them Tribes).
Experience awesome. Achieve awesome. Be awesomely you.
We’re proud to have a focus on Diversity & Inclusion here at Foodies and welcome courageous behaviour, encourage togetherness, inspire our people to be their best selves in our Foodies whānau.
We encourage you to apply with all your awesomeness and welcome your diverse background, including any disability, additional health and mental health needs, and/or neurodiversity.
If you require accessibility support to ensure you can fairly access our recruitment process, please reach out to [email protected]. Accessibility support could include interview location, sign language interpreter, assistive technology.
About Foodstuffs North Island Limited
Foodstuffs North Island Limited is hiring for the senior planning & performance manager role. NewJob aggregates active openings directly from Foodstuffs North Island Limited's applicant tracking system, so this listing is current.
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