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Defining and executing the vision, strategy, and roadmap for the revenue technology ecosystem.
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Owning CRM architecture, governance, and system scalability across revenue functions.
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Evaluating technologies and identifying opportunities to improve automation, efficiency, and user experience.
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Translating business requirements into scalable technical solutions.
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Designing and implementing workflows and automations that improve operational effectiveness and reduce manual effort.
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Leading integration strategy across CRM, marketing, finance, enablement, and operational platforms.
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Ensuring data flows reliably and efficiently across systems and business processes.
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Establishing governance frameworks that improve data quality, integrity, and usability.
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Partnering with Revenue Operations and Business Performance teams to support reporting, forecasting, and decision-making.
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Managing vendor relationships, technology evaluations, implementations, and ongoing optimization efforts.
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Developing documentation, standards, and governance processes that support long-term scalability and adoption.
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8+ years of experience in Revenue Systems, Business Systems, Sales Operations, CRM Administration, or a related field.
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Deep expertise in CRM platforms, specifically, Gong and Salesforce (Salesforce Admin Certification required).
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Experience designing and managing complex system architectures, integrations, and automations.
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Strong understanding of revenue technology ecosystems and go-to-market processes.
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Experience establishing data governance and data quality frameworks.
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Proven success leading large-scale systems implementations and optimization initiatives.
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Strong project management and stakeholder management skills.
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Experience managing technology vendors and external implementation partners.
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Excellent analytical, problem-solving, and communication skills.
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Ability to balance technical depth with business strategy.