As Commercial Growth Associate Manager, you'll have genuine ownership over some of the most commercially significant work in the business. You'll shape how we price, how we grow our member base, and how we use data, experimentation, and AI to build a smarter, more scalable commercial operation. It's a broad remit with real autonomy - the kind of role where the quality of your thinking directly determines the outcome.
This is a doing role. You'll move fast, work across multiple programmes at once, and drive delivery with others — not just define the strategy.
Forget long lists, here’s what you’ll actually spend your time on:
- Lead commercial programmes end-to-end: identify the opportunity, build the business case, define the strategy, and drive cross-functional teams to deliver — from first principles to impact.
- Own our member engagement and growth strategy: identify where we can deepen value for our existing trade members, develop the commercial rationale, and lead initiatives across Product, CRM, and Sales to bring those programmes to life.
- Drive subscription performance: analyse the health of our member lifecycle, identify where value is being lost, and lead the programmes that improve efficiency — from churn reduction to smarter commercial interventions.
- Shape our pricing strategy: build the tracking, benchmarking, and alerting systems that keep our pricing sharp, and lead the strategic thinking behind how we evolve our model over time.
- Build the case for intelligent operations: identify where AI and automation can give us commercial leverage, lead the business case, and drive delivery of the tools and systems that make this team faster and smarter.
It’s not about ticking every box. It’s about turning up curious, ready to crack on. You’ll do well here if you bring:
- Autonomous problem solver: you work independently, make complex decisions confidently, and bring structure to ambiguous challenges without needing a playbook.
- Commercial and marketplace instinct: you understand how pricing, retention, and member value interact — and you use that to spot opportunities others miss.
- Strong analytical foundation: fluent in SQL and advanced spreadsheets, you turn messy datasets into clear recommendations that drive decisions, not just decks.
- Persuasive communicator: you lead cross-functional conversations with confidence and know how to build the case that gets stakeholders bought in and moving.
- Relevant experience: you've worked in strategy, operations, or growth roles — ideally within a consulting firm or a fast-paced consumer, marketplace, or digital platform business.
We believe great work deserves great rewards. Here’s just a taste:
- Competitive salary + annual bonus
- Health, well-being and learning support
- Gym membership, Smart Tech Scheme and Cycle Scheme
- Birthday/Special day leave
- Buy & sell holiday scheme
- 1 week’s paid charity leave and much more!
How we’ll get to know each other:
- Screening call with one of our Talent Acquisition Partners
- 1st stage interview with our Marketplace Operations Manager
- 2nd stage interview will be a case study with our VP of Marketplace and stakeholders
- 3rd stage interview will be with our Marketplace Operations Manager and VP of Marketplace
If you require any reasonable adjustments during our interview process, please discuss them with your Talent Acquisition Partner.
If this sounds like the place where you can do your best work, we’d love to hear from you, even if you don’t tick every box
Want to join our Talent Community and be one of the first to know about our vacancies? Register your interest on our Registration Form https://jobs.ashbyhq.com/checkatrade/form/register-interest
About us
We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business.
We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.