TTEC Digital

Agentic AI Engineer

TTEC Digital · Bogotá, Colombia
Bogotá, Colombia Posted 2026-07-09
Type
Full-time
Experience
2+ yr

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

Architect Multi-Agent Systems: Design and implement structured multi-agent architectures (Sequential Pipelines, Parallel Fan-out/Gather, and Loop-based self-correction) using Google ADK.

Develop Core Agentic Logic: Build deterministic graph workflows that effectively weave adaptive AI reasoning with explicit execution paths to ensure predictable outcomes.

Tool & Skill Integration: Create, map, and integrate custom Agent Skills and third-party tools (including Google Maps MCP, Search tools, and custom enterprise APIs).

Evaluation & Debugging: Use ADK evaluation tools to test execution trajectories, manage loop limits, avoid key collisions, and drastically mitigate production hallucinations.

Scale and Deploy: Deploy optimized agents to Agent Engine (via Cloud Run / Google Cloud Platform) and maintain high availability, security, and low latency.

Collaborate across Ecosystems: Work alongside product managers and core AI researchers to optimize the implementation of Gemini models ($Gemini\ 2.5\ Flash$, Pro, etc.) within agentic frameworks.

Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience.

2+ years of experience building and deploying production-grade LLM applications or Agentic AI systems.

Strong proficiency in at least one primary language supported by ADK: Python (e.g., managing virtual environments using uv or pip) or TypeScript/Node.js.

Experience with the Google Cloud Platform (GCP) ecosystem, including Cloud Run, Vertex AI, Secret Manager, and Cloud Storage.

Hands-on experience developing with the official open-source Google Agent Development Kit (ADK 2.0+).

Deep understanding of multi-agent orchestration patterns, state graph architectures, and deterministic routing.

Familiarity with Model Context Protocol (MCP) and integrating external tools seamlessly into LLM context windows.

Experience implementing rigorous CI/CD pipelines for AI applications (e.g., GitHub Actions, Terraform).

Strong background in evaluation frameworks for AI agents to benchmark precision, recall, and tool-calling accuracy.

LLMPythonTypeScriptNode.jsGCPTerraform
TTEC Digital

TTEC Digital

Customer Experience · Public · Greenwood Village, USA

Stage & Valuation
Public · $110M
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TTEC Digital provides customer experience (CX) technologies, crafting omnichannel platforms, CRM solutions, and AI-driven insights for contact centers. The company specializes in orchestrating customer journeys through artificial intelligence and analytics.
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