Titan Wealth Holdings Limited

Training and Competency Administrator - 12 month FTC

Titan Wealth Holdings Limited · Gateshead
Gateshead Posted 2026-08-25
Type
Full-time

About us
The Titan Group provides a broad range of services across the whole wealth value chain – from financial planning, investment management through to platform, trading, settlement and custody services. Its strategy is to be able to offer modular, incremental services to its clients allowing them to adjust their business models as and when they choose to.  As part of this Titan is also an active acquirer of UK based asset managers and other wealth related businesses.

Titan Private Wealth is a well-established independent investment management business who provide portfolio management and stockbroking services to private clients.  With full in-house back office, research and support teams, Titan Private Wealth are committed to providing an exceptional level of service to our clients which is achieved by developing long-term and trusted relationships. Titan Private Wealth our investment management arm, recently rebranded from Cardale, founded in 2003 and based in Harrogate.

Our employees are talented people, distinguished by excellence.  You will be able to demonstrate a willingness to embrace the Company values of:

Creativity – we recognise we need new ways of thinking, learning and doing to both improve our own productivity and efficiency as well as to help us stay ahead of competitors

Commitment – we are team with the willingness to put time, effort and energy into driving change in the organisation, going the extra mile.

Collaboration – we need teamwork amongst ourselves and with partners to generate more innovative, efficient and effective solutions and thereby a greater sense of achievement

Terms

  • Competitive salary
  • Attractive Employee Pension Scheme (7.5% employer & minimum 3% employee)
  • 25 days Annual Leave + public holidays
  • Buy and sell holidays up to 5 days
  • A range of benefits which includes private medical insurance, Group life insurance, and income protection insurance.
  • Hybrid working
  • Further education and training support
  • Discretionary performance related bonus
  • Confidential Employee Assistance Programme
  • 2 days per year for voluntary work
  • And lots of flexible benefits to choose from!

The Titan Wealth Group is firmly committed to fostering an inclusive and equitable environment for everyone who works with us, regardless of their race, age, gender, sexual orientation, religion, physical ability or disability, or political affiliation. We believe that having a diverse team allows us to create the best possible outcomes for our clients and team members. We strive to provide equal opportunities in all aspects of the workplace with respect to recruitment and career advancement, pay and benefits, training and development opportunities and other job-related activities.

To support the Senior T&C Manager and the T&C Manager Team with a wide range of administrative tasks including the collation and reporting of MI. Ensuring training, records and systems are kept up to date in line with current procedures.

Assisting the operation of effective systems and controls to mitigate business risks and to ensure compliance with the regulatory system. Helping to maintain a collegiate relationship with all staff to foster a positive approach to competence across the company

  • Work closely with  TWP  T&C  and Compliance t eam s  t o  deliver   administrative support to  the Senior T&C Manager and the wider T&C Team.
  • O ngoing  data  management of the A cc ess Evo system , ensuring that  starters and leavers are  kept up to date in line with HR notifications.
  • Ensure  that all new colleagues  added to the  system  are sent the Assess Evo How  to  V ideo  within the first 2 weeks of joining.
  • Be the go-to  point of contact for all staff in relation to the Assess Evo system.   Sending out various communications  when required.
  • Help maintain and extract MI from  the T&C  adviser pathways  due to be built within the Assess Evo system ; complaints, breaches, file checks and observations.
  • Support a dviser  general  KPI  MI  data gathering .
  • Assist the T&C Managers by  chasing and storing adviser SPS renewal  records.
  • Updating of relevant T&C spreadsheets.
  • Create and  up date  on an ongoing basis  the  Financial Planner Qualifications  and Training  Register s .
  • Maintain the CII and Assess external relationships.
  • B ooking and  ordering  CII  exam materials for  TWP colleagues.
  • Work closely with the Compliance  Team s (TWP & Group)  to fulfil  T&C  objectives of  the annual certification process.
  • Assist the T&C Team   in  ensuring that training material is  allocated  to colleagues throughout the year in line with the testing schedule.
  • Calculating any exam recovery costs in line with HR leaver notifications.
  • Managing TWP colleagues CII memberships on our Corporate Account including new starters and leavers.
  • Assist with the content/upkeep of the T&C Intranet page.
  • Promote and display the supportive and positive T&C  culture of the business.
  • Proactively share best practice  and  e xperience  in delivering  key requirements.
  • Current e xperience   working within the Financial Services sector .
  • A good understanding and knowledge of relevant FCA rules.
  • A good understanding of complaints procedures.
  • A good understanding of other relevant legislation, including that related to financial crime and GDPR.
  • A good understanding of updating policies and procedures.
  • A n in depth  understanding of Training & Competency.
  • Working knowledge of and be competent with Microsoft Applications.
  • None
  • T&C Manager s
  • Financial Planners
  • Internal T eams
  • TWP Compliance Team
  • Travel required for team meetings/face to face adviser meetings
  • Full-Time – 9am to 5pm with 1-hours lunch (35hours)
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