ABOUT THE COMPANY
Mogo Kenya is a CBK - licensed lender that started operations in Kenya in 2019. Since then, we have disbursed 40B KES across Kenya, and this year celebrated financing 500,000+ smartphones across East Africa. We are a fast-growing and ambitious organization, sitting within the Eleving Group, a global fintech operating consumer lending across 17 countries. In East Africa, Mogo provides asset-backed products to underserved customers across Kenya, Uganda, Tanzania, and Zambia.
Our vehicle financing business - covering motorbike (boda-boda) financing and car logbook loans - is one of our largest asset-backed product lines, delivered through a national sales network. We are looking for a Head of Sales / Commercial Operations Manager to lead the operational engine behind it.
ABOUT THE ROLE
The Head of Sales – Mobility Business leads the commercial and sales engine behind Mogo Kenya's vehicle financing portfolio, spanning both motorbike (boda-boda) financing and car logbook loans. The role owns sales performance, network growth, and operational execution across a national network of 90+ branches, translating commercial strategy into disciplined, scalable execution that delivers volume, asset quality, and profitability.
The role leads a large, geographically distributed sales organization — branch and field sales teams, dealer and agent partnerships, sales support, logistics, and inventory — and holds full accountability for commercial outcomes and operational performance across the network.
WHAT YOU WILL DO
Key deliverables (core mandate)
- Own the sales strategy and commercial performance of the vehicle financing business across both motorbike (boda-boda) financing and car logbook loans.
- Lead, motivate, and develop a large distributed sales force across 90+ branches, setting clear targets, accountability structures, and performance standards.
- Drive sales volume, conversion, and portfolio growth across the network while maintaining asset quality and disciplined underwriting at point of sale.
- Build and manage partnerships with dealers, agents, and ecosystem partners to grow origination channels and extend market reach.
- Work closely with Business Analysts and IT teams to implement and continuously improve automated sales and operational processes within the proprietary ERP system.
- Own and execute branch network expansion across Kenya, identifying new locations and scaling the point-of-sale footprint based on data and operational readiness.
- Monitor, analyze, and interpret commercial results, making timely, data-driven decisions to drive sales performance and operational efficiency.
Operations, inventory & risk
- Oversee day-to-day sales operations, logistics, and inventory management across the branch network to ensure stock availability and efficient asset flow.
- Own the sales operations governance framework, ensuring compliance, control effectiveness, and risk discipline across the sales value chain.
- Manage commercial and credit risk at the point of sale, balancing growth velocity with portfolio quality and risk appetite.
- Set standards for asset maintenance, valuation, recovery, and resale to optimize unit economics and drive repossession turnaround and recovery outcomes.
Performance, capability & cross-functional leadership
- Own sales enablement and readiness, ensuring onboarding, training, and performance standards support sustained productivity across branches.
- Own the sales performance framework, including targets, KPIs, dashboards, forecasting, and executive reporting.
- Partner with IT, Product, Risk, and Marketing to scale automation, improve data quality, and align execution with commercial priorities.
WHAT WE’RE LOOKING FOR
Experience & leadership
- Bachelor’s degree in Business Administration, Marketing, Operations, Engineering, or a related field.
- 6+ years’ experience in sales, commercial operations, distribution, or asset-backed businesses, with at least 3 years leading large or distributed sales teams.
- Experience operating in high-growth, high-complexity environments with large, geographically distributed sales networks.
- Proven track record of delivering sales targets and growing market share across a multi-branch or multi-channel network.
Commercial & analytical capability
- Strong commercial acumen with a clear understanding of how sales execution drives revenue, margin, and capital efficiency.
- Advanced analytical and decision-making capability; comfortable working with data, trade-offs, and ambiguity.
- Strong working knowledge of ERP systems and sales performance reporting.
WHAT WE OFFER
- A results-oriented bonus system.
- Housing allowance and periodic flights back to the home country.
- Relocation support (flights, visas).
- Health insurance.