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Own the Product Strategy : Define and champion the short-term vision and 6–12 month product roadmap for the mobile app experience, ensuring alignment with Storio's overall business strategy.
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Be a Customer Advocate: Act as the voice of the customer—deeply understand their problems and jobs to be done, and champion features that directly and meaningfully address their needs.
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Prioritise Effectively: Take full ownership of the product backlog, guiding the team through a structured prioritisation process that aligns initiatives with strategic goals, customer pain points, business impact, and effort/technology considerations.
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Drive Discovery & Innovation: Lead product discovery through user research, competitive analysis, data analysis, experimentation, and AI-assisted workflows to identify high-impact opportunities that reduce friction and enhance the end-to-end purchase journey. Leverage AI and ML where they create meaningful customer value, while using AI tools to accelerate discovery, synthesis, and product execution.
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Lead a High-Performance Team : Manage the entire development lifecycle by leading and collaborating closely with your dedicated product team (Design, Research, Engineering, Data Analysts).
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Champion End-to-End Experience: While focused on Browse & Manage, you'll be skilled in identifying and advocating for improvements across the entire customer journey, across different devices and customer journey steps.
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Influence & Align: Build strong relationships with key stakeholders across Marketing, Commercial, Operations, and Brand to ensure product initiatives are commercially sound and supported across the business.
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Be a Customer Advocate: Act as the voice of the customer—deeply understand their problems and jobs to be done, and champion features that directly and meaningfully address their needs.
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Prioritise effectively: Take full ownership of the product backlog, guiding the team through a structured prioritisation process that aligns initiatives with strategic goals, customer pain points, business impact and effort/technology considerations.
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Elevate Key Metrics: Significantly increase App reviews ratings, Net promoter score, Conversion Rate (CR) and Average Order Value (AOV) on the mobile app.
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Build a Best-in-Class Experience: Drive the creation of a best in class mobile eCommerce experience across markets by adopting an end-to-end digital approach that harmonises localised app requirements with a scalable, unified web and mobile ecosystem.
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Collaborate Effectively with Engineering: Partner with engineers to drive innovation, eliminate blockers, and ensure seamless, timely product delivery.
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Solid background in B2C eCommerce and mobile app product management for iOS and Android.
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Practical knowledge of customer experience, conversion rate optimisation, and mobile design standards.
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Strong skills in data analytics, A/B testing, and experimentation.
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Proven ability to build clear product roadmaps and prioritize features effectively.
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Comfortable using AI tools to assist daily workflows or a strong desire to learn them.
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Genuine passion for user centred design and solving real customer problems.
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Experience launching products that use artificial intelligence.
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Hands on experience with analytics tools such as Adobe Analytics.
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Background working closely with marketing teams to launch new app features.