Spektrum Management Group

Business Communication & Cultural Change Manager

Spektrum Management Group · The Hague, Netherlands
The Hague, Netherlands Posted 2026-08-12
Type
Full-time
Experience
5+ yr

Spektrum have a wide range of exciting opportunities in several global locations.  We are always looking to add great new talent to our team and look forward to hearing from you.

Spektrum supports apex purchasers (NATO, UN, EU, and National Government and Defence) and their Tier 1 supplier ecosystem with a wide range of specialist services. We provide our clients with professional services, specialised aerospace and defence sales, delivery, and operational subject matter expertise. We are looking for personnel to join our team and support key client projects.

Who we are supporting

The NATO Communication and Information Agency (NCIA) is responsible for providing secure and effective communications and information technology (IT) services to NATO's member countries and its partners. The agency was established in 2012 and is headquartered in Brussels, Belgium.

The NCIA provides a wide range of services, including:

  • Cyber Security: The NCIA provides advanced cybersecurity solutions to protect NATO's communication networks and information systems against cyber threats.
  • Command and Control Systems: The NCIA develops and maintains the systems used by NATO's military commanders to plan and execute operations.
  • Satellite Communications: The NCIA provides satellite communications services to enable secure and reliable communications between NATO forces.
  • Electronic Warfare: The NCIA provides electronic warfare services to support NATO's mission to detect, deny, and defeat threats to its communication networks.
  • Information Management: The NCIA manages NATO's information technology infrastructure, including its databases, applications, and servers.

Overall, the NCIA plays a critical role in ensuring the security and effectiveness of NATO's communication and information technology capabilities.

The program

Assistance and Advisory Service (AAS)

The NATO Communications and Information Agency (NCI Agency) is NATO’s principal C3 capability deliverer and CIS service provider. It provides, maintains and defends the NATO enterprise-wide information technology infrastructure to enable Allies to consult together under Article IV, and, when required, stand together in the face of attack under Article V.

To provide these critical services, in the modern evolving dynamic environment the NCI Agency needs to build and maintain high performance-engaged workforce. The NCI Agency workforce strategically consists of three major categorise's: NATO International Civilians (NIC)'s, Military (Mil), and Interim Workforce Consultants (IWC)'s. The IWCs are a critical part of the overall NCI Agency workforce and make up approximately 15 percent of the total workforce.

Role ID – C005051

Role Duties and Responsibilities

  • Develop and execute change management strategies for transforming transitions.
  • Conduct impact assessments and stakeholder analyses to identify risks and readiness gaps.
  • Align change plans with business goals, CPO policies, and legal requirements.
  • Communication Leadership
  • Design and deliver clear, consistent, and timely communication plans tailored to diverse audiences.
  • Craft messaging for leadership updates, employee briefings, FAQs, and external partner communications.
  • Manage communication channels (email, intranet, town halls, etc.) to ensure transparency and trust.
  • Stakeholder Engagement
  • Partner with the relevant stakeholders to coordinate communication and change activities.
  • Facilitate workshops, feedback sessions, and training to support adoption and morale.
  • Act as a trusted advisor to senior leaders on communication tone, timing, and strategy.
  • Monitoring & Reporting Track change adoption metrics and communication effectiveness.
  • Adjust strategies based on feedback, pulse surveys, and business outcomes.
  • Provide regular updates to leadership on progress, risks, and mitigation plans.

Essential Skills, Experience and Certifications

  • Bachelor's or Master's degree in Communications, Business, HR, or related field.
  • 5+ years in business communication or cultural change management.
  • Strong understanding of change management methodologies
  • (e.g., ADKAR, Prosci, Kotter's 8-Step Change Model).
  • Excellent communication, leadership, and interpersonal skills.
  • Experience and ability to influence and engage stakeholders at all levels of the organization.

Working Location

  • The Hague, Netherlands

Working Policy

  • Hybrid (75% on-site)

Travel

  • Some travel to other NATO sites may be required

Security Clearance

  • Valid National or NATO Secret personal security clearance

We never know what new opportunities might be just over the horizon. If this opportunity isn't for you, please feel free to send us your resume anyway and be the first to know if something suitable for your skills and experience comes up.

Spektrum Management Group

Spektrum Management Group

Consulting · Private · Barcelona, Spain

Stage & Valuation
Private
Open roles on NewJob
Most hiring in
Operations (65) · Engineering (39) · Marketing (21)
Spektrum Management Group is a consulting firm that provides logistics, supply chain, events, and communication services, as well as acting as an international recruitment and staffing agency. They solve modern defense and telecommunications challenges by providing management consultancy and temporary employment agency activities.
Consulting Logistics Supply Chain Recruitment
E
AI Solutions Requirements Engineer
Mons, Belgium
Engineering
M
Administrator
The Hague, Netherlands
Marketing
O
African Union and/or Economic Community of West African States Representative
Stavanger, Norway
Operations
See all 230+ roles at Spektrum Management Group →
A
Senior Digital Communication & Social Media Manager
Alice & Bob Paris, France Hybrid
Marketing
C
Strategic Sourcing Manager - Business Services & Marketing
Canva Pty Sydney, Australia Hybrid
Marketing
G
Project Manager & GTM, Self-Serve Business
Grab Holdings Petaling Jaya, , Malaysia
Marketing
I
Business Process Partner - IKEA Marketing & Communication AB
Inter IKEA Holding Älmhult, , Sweden
Marketing
See all Marketing roles →

Interested in this role?

Apply directly on the company site — no recruiter middleman, no account required.

Apply now →
Apply on company site