General Manager
Location: Shawano, WI
Position Overview
We are seeking an experienced General Manager to lead the daily operations and overall performance of a commercial printing facility. This position oversees people, production, customer service, and financial results while maintaining a strong focus on safety, quality, and reliable delivery.
The ideal candidate is a practical leader who understands print manufacturing and can build accountability, develop department leaders, and improve operating performance.
Key Responsibilities
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Direct daily business and plant operations, coordinating priorities across departments.
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Lead department managers and establish clear expectations for performance, communication, and accountability.
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Oversee production planning, staffing, capacity, and delivery commitments.
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Monitor operating budgets, labor costs, material usage, waste, and profitability.
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Review production and financial results to identify problems and implement improvements.
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Partner with sales and customer service to align customer expectations with production capabilities.
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Address significant quality concerns, delivery issues, and customer escalations.
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Support hiring, employee development, performance management, and succession planning.
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Evaluate equipment, maintenance, and capital investment needs.
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Promote safe operations and consistent application of company policies.
Qualifications
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Leadership experience in commercial printing or a closely related manufacturing environment.
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Experience overseeing multiple departments and developing supervisors or managers.
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Working knowledge of print production, finishing, scheduling, and distribution.
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Experience managing budgets, operating costs, and business performance.
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Demonstrated ability to improve productivity, quality, and delivery results.
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Strong communication, decision making, and problem solving skills.
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Ability to balance customer needs, employee development, and financial objectives.