Senior Software Engineer
Role Summary
We are seeking a Senior Software Engineer to take technical ownership of a mature document automation SaaS product as it transitions into its final lifecycle phase. This role emphasizes system stability, maintaining existing infrastructure, incident management, and targeted improvements , all while upholding high engineering standards.
As a senior member of the team, you will integrate hands-on technical execution with team-level leadership , ensuring the platform continues to be reliable and maintainable.
Product & Technical Context
- SaaS platform for generating Office (Word, Excel, PowerPoint) and PDF documents
- Hosted on Microsoft Azure , utilizing containerized workloads on AKS
- Backend technology stack includes .NET (C#), Entity Framework, Azure SQL
- Frontend technology utilizes Angular (ADS design system)
- Infrastructure encompasses Azure services such as:
- Azure Kubernetes Service Cluster, Azure SQL Databases
- Blobs and Table Storage
- Azure Application Gateway, Traffic Manager
- Application Insights, Networking (VNet, NSG, etc.)
- Entra ID (formerly Azure AD), Azure Key Vault
Key Responsibilities
Technical Ownership & Execution
- Maintain, update, and optimize Azure infrastructure , including AKS and supporting services
- Take ownership of end-to-end stability and maintenance of the platform, addressing bug fixes, small enhancements, and system improvements
- Design and implement safe, incremental changes across backend (.NET), database, and frontend (Angular) while ensuring code quality and maintainability.
Incident Management & Reliability
- Lead production incident triage, debugging, and resolution
- Conduct root cause analysis (RCA) and implement preventative fixes
- Enhance monitoring, alerting, and telemetry using Application Insights
- Support controlled system wind-down or migration efforts
- Proactively identify and mitigate technical risks
Leadership & Mentorship
- Serve as a technical leader within the team , guiding engineering decisions
- Mentor and develop junior engineers through pairing, reviews, and coaching
- Facilitate onboarding and knowledge transfer
Collaboration, Documentation & Knowledge Sharing
- Document system architecture, workflows, and operational procedures
- Collaborate closely with customer success to resolve client-specific issues
- Communicate effectively regarding status, risks, and technical decisions
Required Skills & Experience
- 8+ years of professional experience in software engineering
- Extensive expertise in C# / .NET development
- Hands-on experience with Microsoft Azure , particularly:
- AKS (Kubernetes), Azure SQL, Blob Storage
- Azure networking (VNet, NSG, Traffic Manager, App Gateway)
- Experience with containerized applications and cloud infrastructure
Experience working across backend and frontend (Angular, React or similar)
- Solid understanding of databases and Entity Framework
- Proven ability to debug complex production issues and lead incident response
- Strong communication skills and mentorship experience
Nice to Have
- Familiarity with Office/Document generation systems or SDKs
- Exposure to security and compliance practices (e.g., OWASP, SOC2)
What Success Looks Like
- The platform remains stable, observable, and well-maintained
- Incidents are quickly resolved with clear root causes and prevention
- Technical debt is reduced through pragmatic improvements
Why This Role Matters
This is a high-impact role focused on engineering excellence in a real-world, high-ownership environment . You will play a critical part in ensuring a smooth and responsible lifecycle for a production system while shaping team practices and mentoring others.