Your responsibilities will include:
- Dispatching emergency and security services when required
- Responding effectively to changing priorities and incidents
- Monitoring CCTV systems and alarm activations
- Managing mobile alarm callouts and coordinating responses
- Conducting welfare checks for officers and lone workers
- Monitoring gas detection and safety systems
- Prioritising critical alarms, including fire and lone worker activations
- Communicating with customers, colleagues, contractors and emergency services
- Escalating issues appropriately and ensuring timely resolution
- Handling sensitive and confidential information with professionalism and integrity
Please note - The responsibilities listed here aren’t the full picture - but they give you a good sense of the role.
What We're Looking For
- The right to work in the UK with a 5-year checkable history
- Strong customer service skills and a genuine passion for helping others
- Excellent written and verbal communication skills in English – able to communicate with people from a wide range of backgrounds and at all levels
- The ability to remain calm and make decisions under pressure
- High levels of integrity and professionalism when handling sensitive information
- A flexible approach to working days, nights, weekends and public holidays
- Strong organisational skills and attention to detail
- A punctual, reliable and trustworthy approach to work
More Than a Job
At Securitas, your contribution is valued, your development is supported, and your future matters. If you can bring enthusiasm, professionalism, and a commitment to excellent service we want to hear from you.
✨ Apply today and build your career with a global leader in security services ✨
We’re Hiring: Security Operations Centre (SOC) Operator
📍 Waterlooville
💰 £29,374.80 per annum
⏰ 42 hours per week
(4 days on, 4 off, 4 nights on, 4 off)
✅ Overtime paid up to double time
See a Different World
Join Securitas as a SOC Operator and play a key role in protecting people, property and businesses.
We're looking for a confident, customer-focused team player who thrives in a fast-paced environment and enjoys making a real difference.
Our SOC Operator role is an exciting opportunity to work at the heart of our Security Operations Centre. It’s more than just a job and offers variety, responsibility, and the opportunity to make a genuine difference every day.
It’s great to see you’re considering a career with Securitas UK!
Join our global team of 336,000+ colleagues and help make the world a safer place.
At Securitas, we live by our values of Integrity, Vigilance and Helpfulness , and our People Promise:
- Opportunity – We see potential in every person and situation
- People – We open our eyes to all that’s good
- Purpose – We make your world a safer place
What You Can Expect
Our Recruitment Team reviews every application carefully. Applying can feel daunting, but we’re here to support you—just email us if you need help.
Diversity & Inclusion – Be Yourself
We are an inclusive employer, proud of our Level 2 Disability Confident status (we will always try our hardest to guarantee interviews for eligible candidates, should you meet the roles minimum requirements, having disclosed a disability to our Talent Team upon application). We support equality through Employee Networks - Our real change makers of the business.. YOU, the Race at Work Charter , and the Armed Forces Covenant . We also celebrate diversity with events like BSL Week, International Women’s Day, PRIDE and Black History Month .
Your Benefits
- STRIVE – Securitas Perks gives you access to a great range of discounts on a variety of retailers, services and everyday spending to suit your shopping habits.
- Dental Plans - A range of plans providing support, providing cash back towards everyday dental costs, such as dental examinations, X-rays, and treatment
- HSF Health Plan - Range of healthcare cash plans at highly discounted rates, providing families with peace of mind by getting cash back on everyday medical costs, such as dental check-ups, contact lenses and acupuncture, and by covering unexpected costs.
- Cycle to Work – A super cost-effective way of getting a brand new bike, cycling equipment or both. Save up to 42% of the usual cost and spread the cost over several months from your salary.
- Specsavers – Save money on eye tests and when purchasing spectacles.
- WeCare – A 24/7 online GP, mental health support service, get fit programme and more.
- Toothfairy – Online access to advice and guidance, from real UK Dentists.
- Pension Plan – Plan for your financial future by building up a benefit in the Securitas Pension Plan, with the benefit of employer contribution plus tax relief on your contributions.
- Payroll ISA – An ISA savings account is a great way to meet your longer term personal financial goals.
- Free Mortgage Advice
- Go & Live – Financial Wellbeing Hub
- Death in Service Benefit - Permanent employees are automatically covered for Life Assurance, which would provide a lump sum benefit to your beneficiaries in the unfortunate event of death in service whilst employed by Securitas
Take the Next Step
Join a team that values you. Click ‘I’m Interested’ and start your career with Securitas UK today.
See a different world.