Role overview:
The RELEX team in APAC is growing, and we’re now looking for a Business Consultant with business-level proficiency in English and Japanese to join our regional consulting team. This role is based in Tokyo, Japan .
As a Business Consultant, you’ll manage software implementation projects across the full project lifecycle in the field of retail supply chain . You’ll be responsible for driving customer value through process design, configuration of RELEX solutions, training delivery, and business case realization. You will be part of a high-performing, international team, and have the chance to work closely with some of the most iconic Japanese retailers and wholesalers. This is an ideal role for a hands-on, analytical, and customer-oriented consultant who wants to help businesses evolve their planning processes and make a real impact. You are autonomous, motivated, and eager to contribute to the continued growth of our APAC operations.
Key responsibilities and accountabilities:
- Leading software implementation projects and supporting customers in designing and optimizing their supply chain and retail planning processes.
- Driving and participating in process development workshops (English and Japanese.
- Responsible in the Business Specification Design Document and User Stories for the backbone structure of it and for creating process maps and outlining the UI workflow designs
- Analyzing KPIs and customer data to drive decisions and improvements.
- Configuring RELEX tools based on customer-specific requirements.
- Delivering training to customer teams and providing ongoing support.
- Ensuring business case KPIs are tracked and achieved.
- Managing change management and solution adoption with customer stakeholders.
- Supporting pre-sales activities such as scoping, value assessments, benefit analysis, and ROI case creation.
- Acting as a trusted advisor to clients by aligning RELEX best practices with the client’s strategic and operational objectives.
- Developing internal knowledge through continuous learning and participation in RELEX product and methodology trainings.
- Occasionally participating in industry events or internal strategic initiatives as needed
- Onboarding of RELEX partner companies to successfully deliver RELEX projects in the future
Key requirements:
- Business-level proficiency in English and Japanese .
- Minimum 3–5 years of experience in supply chain planning, retail operations, or business consulting.
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Experience in retail or wholesale demand planning, forecasting, replenishment, or supply chain operations, ideally within sectors such as grocery, DIY, pharmacy, or other FMCG environments
- Strong analytical and problem-solving
- Ability to manage projects independently and interact confidently with customer stakeholders.
- Familiarity with how value is generated in supply chain
- Experience in conducting workshops, delivering training, and writing customer-facing documentation.
What we consider a strong plus:
- Bachelor’s or Master’s degree in Engineering, Mathematics, Business, or related fields.
- Experience with planning software (e.g., RELEX, Blue Yonder, SAP, Oracle RPAS, etc.).
- Previous experience working with or for Japanese retail chains.
- Experience in project leadership or mentoring junior consultants.