Our mission and customers: We are creating the freedom for SMEs to succeed by delivering Europe's leading finance workspace with banking at its core, augmented by financial tools. We are proud to be rated 4.8 on Trustpilot, based on 55,000+ reviews. Our culture puts customer satisfaction at the core of what we do, as proven by our Net Promoter Score of 75 (more about our culture here).
Our journey: Founded in 2017 by Alexandre and Steve, Qonto has grown to 1,600+ Qontoers serving over 600,000+ customers across 8 European countries. We have been profitable since 2023, and we are just getting started.
Our beliefs: We hire for skills and potential. With 80+ nationalities, 45% women, of which 56% of women in our leadership team, diversity isn't a program; It's who we are. We've built a discrimination-free hiring process because the best teams are built on merit.
AI at Qonto: AI is deeply embedded in how we work (here) - Every Qontoer gets unlimited access to the best AI tools. We want people who experiment without waiting for permission, push AI beyond the obvious, know when to trust it, and when to question it.
- -----------------------------------------------------------------------------------------------------
Join us as Head of AML to lead Qonto’s AML Operations across 8 markets, shaping how we deliver high-performing, scalable operations while maintaining the highest standards of quality, efficiency, and customer experience.
Reporting to Alexis (Director of AML & Banking Operations), you’ll own AML operational performance end-to-end—translating evolving AFC priorities into execution, driving continuous improvement, and building the foundations that will enable the team to grow and succeed in the years ahead.
➡️ What you’ll do
Drive AML operational excellence across 8 markets (alert treatment speed, quality, and zero backlog).
Lead and develop 4 Team Leads, ensuring clarity, coordination, and strong team health.
Translate new compliance rules into executable processes with no regulatory gaps or delays.
Own escalations and complex cases, making calm decisions under pressure.
Represent AML Operations with senior leadership and external stakeholders when needed.
➡️ What we’re looking for
Strong AML/compliance expertise (AFC rules, regulatory frameworks, alert management) and the ability to operationalise it at scale.
Proven manager-of-managers experience (at least 4 or 5 direct reports) in a high-volume operational environment.
High ownership and proactivity: you identify problems early and drive solutions without hand-holding.
Structured execution: you bring clarity, prioritisation, and repeatable operating systems to fast-moving teams.
Confident stakeholder management.
➡️ What we can offer you
A high-autonomy mandate to build an AML operations team and operating model that works, across multiple countries.
Real, visible impact: your decisions will shape live regulatory operations every day.
A scaling context with ambitious operational challenges and a clear path to broader leadership scope as Qonto grows.
Modern tooling and an AI-native environment to improve efficiency beyond traditional banking standards.
➡️ Your future manager
You'll report to Alexis (currently leading AML), who brings nearly a decade of financial crime expertise built across some of Europe's most demanding environments, from Inspection Générale at BNP Paribas to VP-level in New York. He joined Qonto in April 2025 to build a high-performing AML function from the ground up, drawn by the pace and ambition of what's possible at a fintech. He leads with high standards, clear expectations, and a genuine focus on building something that lasts.
At Qonto, we understand that true diversity isn’t just about ticking boxes on a hiring checklist. Apply regardless of the boxes you tick — who knows? You may have the missing piece of the puzzle we’ve been searching for all along.
By applying, you agree that Qonto processes your personal data to assess your application. Your data is kept for up to 2 years in our candidate pool. Read our Privacy Notice for full details.
- -----------------------------------------------------------------------------------------------------
On average, our hiring process lasts 20 working days. More information on our candidate journey here
- -----------------------------------------------------------------------------------------------------
🔒 Your security matters to us
Recruitment scams are on the rise. Keep in mind, we will never work with third-party platforms or agencies that request payment from candidates.
If you receive a suspicious message claiming to be from Qonto, please report it right away ([email protected])