About this role
Global Revenue Operations (GRO) Analytics Analyst – India
Join the team as our new Global Revenue Operations (GRO) Analytics Analyst
As a Global Revenue Operations (GRO) Analytics Analyst, you will partner with Revenue Operations and Sales leadership to transform data into meaningful business insights. You will play a key role in analyzing sales performance, customer interactions, and operational metrics to improve decision-making, optimize business processes, and support revenue growth across global teams.
Drive Revenue Analytics & Business Insights
- Analyze sales performance, customer behavior, and operational data to identify meaningful trends and actionable insights.
- Partner with Revenue Operations and Sales leaders to support data-driven decision-making.
- Translate complex datasets into business recommendations that improve productivity and revenue performance.
Build Reporting & Dashboard Solutions
- Develop and maintain dashboards and reports to monitor key sales and operational metrics.
- Ensure stakeholders have timely visibility into pipeline health, forecasts, sales performance, and business KPIs.
- Maintain regular reporting cadences for monthly, quarterly, and annual business reviews.
Ensure Data Quality & Integrity
- Aggregate, cleanse, and validate data from multiple business systems.
- Conduct data integrity audits across CRM, ERP, marketing automation, and productivity platforms.
- Ensure reporting accuracy by proactively identifying and resolving data inconsistencies.
Identify Opportunities for Business Improvement
- Monitor business trends to uncover process improvement opportunities.
- Perform root-cause analysis using quantitative data.
- Collaborate with cross-functional teams to optimize revenue operations processes.
Support Global Revenue Operations
- Work closely with Revenue Operations, Sales, and Business stakeholders on strategic initiatives.
- Provide analytical support for operational projects and continuous improvement initiatives.
- Assist with additional Sales Operations and Revenue Operations activities as needed
Technical
- Bachelor's degree in Data Science, Applied Mathematics, Statistics, Business Analytics, Computer Science, or a related discipline.
- 7+ years of experience in data analytics, business analytics, sales operations, or revenue operations.
- Strong proficiency in Microsoft Excel and reporting tools.
- Experience with CRM platforms such as Salesforce or HubSpot.
- Experience with Business Intelligence tools such as Domo, Tableau, Power BI, Looker, or similar.
- Working knowledge of SQL and data querying concepts.
- Understanding of business metrics, reporting methodologies, and data visualization best practices.
Analytical & Collaboration
- Strong analytical and problem-solving skills with the ability to interpret complex datasets.
- Excellent communication skills with the ability to present insights to both technical and business audiences.
- Experience working with cross-functional global teams.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Mindset
- Curious and data-driven with a passion for solving business challenges.
- Highly proactive with a continuous improvement mindset.
- Detail-oriented with a strong focus on data quality and accuracy.
Tech stack
SalesforceHubSpotTableauLooker