Client Partnership & Business Growth
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Build trusted relationships with clients by serving as a strategic analytics partner and translating complex data into clear, actionable recommendations.
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Partner closely with Client Services and technical teams to deliver integrated analytics solutions that align with client goals.
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Present insights and recommendations with confidence, helping clients understand performance, identify opportunities, and make data-driven decisions.
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Identify opportunities to deepen client partnerships, contribute to account growth, and support new business initiatives.
Analytics Strategy & Delivery
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Develop measurement strategies, reporting frameworks, and performance insights that help clients make informed business decisions.
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Balance strategic thinking with hands-on analytics work, providing guidance on complex client challenges and ensuring high-quality deliverables.
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Drive innovation by identifying opportunities to automate reporting, improve workflows, and scale analytics capabilities.
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Champion best practices that strengthen data quality, reporting consistency, and operational excellence.
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Identify opportunities to leverage AI, automation, and emerging technologies to improve efficiency, reporting, and client value.
People Development & Operational Excellence
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Own the performance, development, and operational success of the analytics team.
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Lead analytics operations, including resource planning, team prioritization, workload management, and continuous improvement of delivery processes.
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Monitor utilization, delivery quality, and profitability while partnering with leadership on staffing and growth planning.
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Establish scalable team processes, reporting cadences, and best practices that improve consistency, efficiency, and quality across the analytics function.
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Set clear expectations, provide ongoing feedback, and support the professional growth and success of your team.
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Partner with cross-functional teams to strengthen collaboration and continuously improve how analytics supports the business.
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Bachelor’s degree in a related field plus 9 years of relevant experience; at least 3 years of experience leading a team
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Demonstrated success leading analytics teams in an agency, consulting, or other fast-paced professional services environment.
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Familiarity with social listening tools
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Strong experience with digital analytics tools such as Google Analytics, Google Tag Manager, and Looker and/or Tableau.
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Proven ability to communicate complex data through compelling storytelling and build trusted client relationships.
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Experience developing scalable analytics processes and driving continuous improvement.
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Healthcare agency or life sciences experience is preferred.
We provide base salary, discretional bonus and benefits to our employees.