Brief overview of the role
We are looking for a highly organised and resourceful Chief of Staff to work closely with our Head of Pet Food in Vietnam.
This is a hands-on role for an ambitious early-career professional who wants broad exposure to how a growing consumer business is built and managed. You will help turn business priorities into action, coordinate across teams and ensure the day-to-day operations of the Vietnam Pet Food business run smoothly.
You will work across Sales, Marketing, E-commerce, Supply Chain and regional teams, giving you a front-row seat to the growth of our Pet Food business in Vietnam
What you will do
Support business execution
- Work closely with the Head of Pet Food to move key priorities from planning into execution.
- Track business performance, sales results, project milestones and follow-up actions.
- Coordinate cross-functional initiatives involving Sales, Marketing, E-commerce and Supply Chain.
- Identify operational issues, local market feedback and potential bottlenecks early.
Connect local and regional teams
- Facilitate communication between the Vietnam team, regional headquarters and other internal stakeholders.
- Translate regional strategies into clear and practical actions for local teams, agencies and partners.
- Prepare business updates, presentations, pitch decks and quarterly review materials.
Provide market and business insights
- Conduct research on Vietnam’s pet food and pet care market.
- Monitor competitors, consumer trends and relevant market developments.
- Support ad-hoc analysis and business planning activities.
Keep local operations running smoothly
- Coordinate team meetings, workshops, town halls and visits by regional leaders.
- Support office administration, facilities, supplies and local logistics.
- Manage relationships with administrative vendors, service providers and local partners.
- Bachelor’s degree in Business, Marketing, Economics, Management or a related discipline.
- Around 2–4 years of experience in business operations, management consulting, a high-growth start-up, brand management, project coordination or executive support.
- Native or bilingual Vietnamese, with strong written and spoken English.
- Strong PowerPoint and Excel skills.
- Highly organised and comfortable managing several priorities at the same time.
- Resourceful, proactive and able to work independently without step-by-step instructions.
- Confident working with different teams and following up on agreed actions.
- Comfortable handling both business-related assignments and practical operational matters.
- Based in Ho Chi Minh City.
- Interest in the pet care industry is an advantage.