For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com http://partech.com or connect with us on LinkedIn https://www.linkedin.com/company/partechnology/, X (formerly Twitter) https://twitter.com/par_tech, Facebook https://www.facebook.com/parpointofsale/, and Instagram https://www.instagram.com/partechnology/.
Position Location:
Remote – United States
Remote - Canada
Reports To:
Director of Product
What We're Looking For:
- 1-3+ years as a software/digital product manager, preferably at a SaaS or enterprise software company or 5+ years in restaurant operations, using/administrating technology inclusive of POS and Back Office
- Experience with geographically distributed teams building SaaS products, preferably in Eastern Europe
- Ability to embody PAR's values of speed, ownership, outcome focus, winning together and never settling
- Comfortable interacting with internal senior management as well as counterparts in customer organizations
- Enjoy being hands-on, collaborating directly with designers and engineers, and when necessary, getting involved in the weeds of building software products
- Ability to work US east coast hours while coordinating with Eastern Europe time zones
- Hands on experience with Agile development processes, especially SCRUM
- Excellent written and verbal communication coupled with strong interpersonal skills
- High degree of initiative and organizational skill with the ability to autonomously balance multiple projects of significant scope, in a fast-paced environment, across multiple software teams
- Ability to clearly communicate market problems, with context, to design and engineering team members
Additional skills:
- Demonstrated experience in fundamentals of restaurant operations including labor and COGs
- Excellent understanding of the fast moving, multi-dimensional restaurant technology landscape
- Subject matter expert/industry experience in hospitality, restaurant, Point of Sale and/or back office
- Extra bonus points for Data Central or PAR OPS back office experience
Unleash your potential: What you will be doing and owning:
- Product Strategy: Work with the broader product team to define product vision, strategy and roadmap aligned with business goals (participate in big room planning, etc.)
- Market Research: Conduct market and competitive analysis to identify trends, opportunities, and threats. Use insights to inform product development and positioning
- Requirements: Work with the product, customer, support and sales teams, along with other stakeholders, to translate market problems into solution requirements. Write well described features and stories with clear acceptance criteria
- Product Development: Partner with engineering and design teams for the timely delivery of high-quality market solutions
- Communication: Ensure product updates, timelines, and outcomes are communicated to stakeholders and executives. Manage cross-functional expectations, to foster alignment across the organization and for customers
- Outcome Analysis: Monitor user feedback and use data to drive continuous improvement and inform future product decisions
- Collaboration: Foster strong working relationships with cross-functional teams, including product, marketing, sales, and customer support, to ensure product success
- Backlog Management: Own product backlogs drafting, refining, and prioritizing user stories
- Agile Leadership: Actively participate in all Scrum related events as the Product Manager; leading refinements, removing impediments, and making real-time decisions
- Product Expertise: Understand and communicate product details as they are today and the vision for the future
- Prioritization: Effectively balance product value, urgency, opportunity, cost and risk in all product decisions
Interview Process:
- Interview #1: Video Screen with Talent Acquisition Team
- Interview #2: Video interview with the Hiring Manager (via MS Teams)
- Interview #3: Video interview with the Team (via MS Teams)
- Interview #4: Video interview with cross functional partners (via MS Teams)
PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact [email protected]. [email protected] you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.