The Student Services & Experience Officer – Accommodation (SSEO-Accommodation) role ensures student experiences remain at the heart of Navitas English’s operations. Through providing a high-level of student support and administration services and gathering and sharing student feedback with the Student Services & Experience Manager (SSEM), the SSEO-Accommodation guarantees students receive a welcoming and high standard of service throughout their period of study with Navitas English.
Essential:
- Commitment to providing a high standard of customer service with previous experience in a busy environment
- Strong customer service focus when dealing with potential clients
- Culturally sensitive and patient with an approach to understand student/ customer needs
- Ability to work within a team and independently
- Excellent written and verbal communication skills
- Highly organised with the ability to multitask and prioritise work
- Proficient in MS Office
- High school certificate or higher
Desirable:
- Knowledge of the English language industry
- Experience in an administration role
- Experience in accommodation administration
- Experience using a student management system
- A second language
Navitas is a leading global education provider that has helped generations of learners transform their lives through education. Working in our University Partnerships Australasia (UPA) division you’ll be part of a team supporting Navitas’ portfolio of colleges, campuses, and offices.
What we offer
An attractive remuneration package will be negotiated with the successful candidate. The Navitas Group offers outstanding long-term career opportunities within Australia and abroad, and is values driven and an equal opportunity employer.
How to apply
Enquiries and applications addressing the essential and desirable Selection Criteria and a current CV should be sent to:
Alex Cadman Director, Centre Operations [email protected]
Applications close midnight Sunday September 6th 2026
Successful applicants require working rights in Australia and will be subject to relevant pre-employment checks.
Navitas strives to be a workplace that promotes diversity, flexibility and equal employment. As such, we invite experienced candidates of all ages, people with a disability and Indigenous Australians to apply.