What is the role is all about?
The responsibilities would include:
Conducting training need analysis for dealer staff on key skills such as productivity, relationship management skills, business communication skills, sales skills, conflict management and other key parameters and drawing out key learning goals
Deliver Sales trainings for various products of the OEM
Certification of trainees with respect to their assigned role
Utilizing a variety of training methodologies, techniques, concepts, learning tools and practices to ensure maximum effectiveness of training programs.
Contribute to upgrade training content and assessments preparation
Collecting feedback from trainees on trainings delivered and analyzing impact of training programs
Conducting regular OJTs at dealerships
Identify low scorers for refreshers trainings
Submit timely reports on effectiveness and coverage of training deployed
Who are we looking for?
Willingness to travel in the assigned region
Hands on experience on sales training and non-verbal communication
Multi-linguistic communication capability
Min 4-5 years of experience as Trainer with OEM/Agency.
Knowledge of modern training techniques
Working knowledge in MS Office
Outstanding communication as well as platform skills
Graduation in any stream/BE
Minimum 4 years of sales training experience. Preference will be given to the person having sales training exposure in 4W Industry.
Fluent in respective regional language
MSX International has been a trusted partner to leading automotive OEMs and mobility companies worldwide, providing strategic support to transform retail operations. With a strong foundation built on Dealer Performance Improvement, Repair Optimization, and Consumer Engagement, we empower businesses by integrating people, processes, and technology to drive measurable success. As the mobility industry undergoes rapid transformation, MSX International stands as a catalyst for innovation, equipping clients with cutting-edge tools and deep industry expertise to navigate evolving market dynamics. MSX International remains the go-to partner for leading automotive OEMs, offering innovative, research-driven strategies to elevate retail operations and accelerate business growth.