- Building knowledge of the business, its products, processes and standard operating procedures
- Assisting with the project start up and initiation phases to help identify and document project objectives and benefits
- Eliciting, validating and documenting business requirements for various IT products
- Designing and recommending improvements to new and existing processes and systems
- Producing ‘as-is’ and ‘to-be’ process maps
- Creating wireframes and mock-ups to support the business requirements
- Liaising with business SMEs and 3rd party suppliers throughout the project lifecycle to ensure solutions meet projects objectives and deliver the best user experience
- Raising potential project risks, issues and blockers
- Collaborating with the wider project team members and providing support when required (including solution designing, testing, training, support etc.)
- Assist with triaging and validating bugs
- Contribute to knowledge sharing sessions and project retrospectives, both in products and BA techniques
- Minimum 1 years Previous experience of working within an IT project team or similar - essential
- BCS Foundation Certificate in Business Analysis (or equivalent) - desirable
- Excellent knowledge of Microsoft core products
- Knowledge of requirements eliciting techniques and project delivery methodologies (agile and waterfall) – desirable
- Comfortable engaging with stakeholders of all levels
- Excellent interpersonal and communication skills
- Analytical and problem-solving ability
- Strong attention to detail
- High-level of creativity, adaptability and persistence
- Energetic, passionate and driven
We are looking for a focused Junior Business Analyst to join our in-house Digital Transformation team to assist us in continuing to achieve great things. If successful, you will play an integral part in some of our largest projects supporting automation within the business and dealing with all thing’s technology.
We have an exciting opportunity for someone who is passionate about making a difference to join the largest global charter provider. If you are seeking a new opportunity within an innovative company that is always looking for ways to keep up with ever changing technology, then you have come to the right place.
- 22 days holiday per year, (increasing to 25 after 1 year) and with length of service
- Free breakfast and lunch in our onsite canteen "The Hangar"
- Free onsite gym with weekly classes
- Cycle to work scheme
- Private healthcare and pension
- 2x charitable "giving back" days per annum
- Continued professional development
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DIVERSITY & INCLUSION:
Here at ACS we're passionate about bringing people together to create a truly inclusive environment that promotes and values diversity, across our global network of offices.