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Senior DevOps / Cloud Engineer / SRE
Location: Colombia - Remote
.Monks Technology Services, part of Media.Monks and S4 Capital, is a global consulting firm mastering AI-powered transformations for the Fortune 100. We combine long-term strategic thinking, deep enterprise experience, and a human-centered approach to help clients transform business processes and dominate their industries.
About the Role
As a Senior DevOps / Cloud Engineer / SRE , you’ll join our DevOps platform team to support cutting-edge AI SaaS and PaaS solutions. You’ll help build and operate reliable cloud infrastructure, improve delivery pipelines, and strengthen platform observability and resilience.
This position may require participation in an on-call support rotation in the future.
Responsibilities
- Build, maintain, and improve cloud infrastructure supporting AI SaaS and PaaS solutions.
- Design and optimize CI/CD pipelines across multiple ecosystems to support efficient, reliable software delivery.
- Automate infrastructure provisioning and management using Terraform.
- Manage Kubernetes clusters, including cloud-managed Kubernetes services.
- Administer Linux environments and troubleshoot issues across application code, cloud infrastructure, networks, and operating systems.
- Support PostgreSQL database environments and investigate operational issues.
- Define service-level objectives (SLOs) and develop monitoring, alerts, dashboards, and escalation chains.
- Collaborate with engineering teams to gather requirements, improve platform reliability, and translate complex problems into actionable tasks.
- Create and maintain clear, comprehensive technical and operational documentation.
- Participate in an on-call support rotation if required in the future.
- Other duties as assigned
About You
Qualifications & Skills
- 7+ years of relevant experience in DevOps, cloud engineering, or site reliability engineering.
- 5+ years of experience with Software Development Lifecycle (SDLC) methodologies and CI/CD technologies, including hands-on expertise with at least two CI/CD ecosystems.
- 3+ years of experience as a Software Engineer, preferably in backend development.
- Strong knowledge of networking principles and operating system concepts, with 5+ years of hands-on Linux administration.
- 5+ years of in-depth experience with AWS, highly preferred, and/or GCP.
- 5+ years of experience with Infrastructure as Code (IaC) tools, primarily Terraform.
- 5+ years of experience managing Kubernetes clusters, including at least one cloud-managed service such as EKS, GKE, or AKS.
- Strong experience with PostgreSQL.
- Proven ability to troubleshoot issues across code, cloud infrastructure, networks, and operating systems.
- 5+ years of experience with observability tools, including defining SLOs and designing alerts, dashboards, and escalation chains.
- Ability to gather and clarify project requirements and break complex problems into manageable tasks with actionable next steps.
- A collaborative, resilient, and proactive approach to working with cross-functional teams.
- Strong organizational and communication skills, including the ability to structure focused, clear discussions.
- A meticulous approach to creating clear, comprehensive documentation.
- Preferred: AWS or GCP certifications.
- Preferred: Experience with MLOps practices and their integration into CI/CD pipelines, Nvidia NIM, or relevant Nvidia certifications.
- Nice to have: Experience with Temporal workflows.
.Monks Technology Services does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information
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About Monks
Monks is the global, digital-first, data-driven, unitary operating brand of S4Capital plc, where our culture centers on how we show up for the work and for one another. That begins with the commitment to strive for mastery—taking deep pride in our craft and creating work that sets the bar. In everyday execution, we drive momentum by choosing bold action rather than waiting for certainty. Above all, our teams are stronger together, bringing diverse perspectives into a unified team that communicates with clarity, trust, and mutual respect.
This commitment to craft and innovation translates directly into widespread industry acclaim: Monks was named a Contender in The Forrester Wave™: Global Marketing Services and a leader in the 2026 Gartner® Magic Quadrant™ for Global Digital Marketing Agencies. It ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization (2025), Monks was also awarded Business Intelligence Group’s 2026 Excellence in Artificial Intelligence Award in the Human-Machine Interaction Team category. Additionally, Monks.Flow earned AI-based Marketing Solution of the Year at the 2026 AI Breakthrough Awards and a 2026 Global Generative AI Award in the Agentic Marketing Innovation category. Finally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.
We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.
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