About this role
VIP MANAGER - MAGIC EDEN (IGAMING DIVISION)
Magic Eden is expanding into iGaming and we’re building a best-in-class VIP program from the ground up.
We’re looking for a VIP Manager who can both acquire and grow high-value players. This role combines player sourcing, relationship management, and data-driven retention.
You’ll own the full VIP lifecycle from identifying and onboarding new high-value players to maximizing their long-term value through world-class experiences.
WHAT YOU’LL DO
VIP Acquisition & Growth
- Source and acquire new high-value players through outbound outreach, referrals, partnerships, and events
- Build and manage your own pipeline of VIP prospects across key markets
- Develop tailored acquisition strategies for different player segments (e.g. whales, rising VIPs, crypto-native users)
- Represent Magic Eden at industry events, tournaments, and private gatherings to build a strong VIP network
VIP Relationship Management
- Own and grow a portfolio of high-value players, driving retention, engagement, and net gaming revenue
- Deliver highly personalized, high-touch experiences from tailored incentives to real-world hospitality
- Build long-term trust-based relationships with top players and act as their primary point of contact
Lifecycle & Retention
- Identify and convert emerging VIPs using segmentation, behavioral data, and targeted campaigns
- Proactively manage churn risk by monitoring player activity, spend patterns, and sentiment
- Reactivate dormant VIPs through personalized outreach and incentives
- Continuously refine acquisition and retention strategies based on data and player feedback
VIP Experience
- Partner with marketing and product to design VIP campaigns, loyalty programs, and exclusive experiences
- Act as the voice of VIP players internally, influencing product, support, and risk decisions
- Execute and host VIP events, tournaments, and experiences (digital and in-person)
WHAT WE’RE LOOKING FOR
- 3+ years in VIP management, player development, or business development within iGaming / sportsbook / casino
- Proven ability to acquire and grow high-value players (not just manage them)
- Strong network or experience sourcing VIP players via outbound, affiliates, or events
- Deep understanding of VIP player psychology, incentives, and lifecycle management
- Commercial mindset with a track record of driving revenue (NGR / LTV)
- Strong relationship-building skills with high-value, demanding clients
- Comfortable operating in fast-paced, ambiguous environments with high ownership
WHAT YOU GET
- Competitive compensation + equity
- Flexible PTO
- Full health, dental, and vision coverage
- Wellness and remote work stipend
- Remote-first team
Magic Eden is expanding into iGaming and we’re building a best-in-class VIP program from the ground up.
We’re looking for a VIP Manager who can both acquire and grow high-value players. This role combines player sourcing, relationship management, and data-driven retention.
You’ll own the full VIP lifecycle from identifying and onboarding new high-value players to maximizing their long-term value through world-class experiences.
WHAT YOU’LL DO
VIP Acquisition & Growth
- Source and acquire new high-value players through outbound outreach, referrals, partnerships, and events
- Build and manage your own pipeline of VIP prospects across key markets
- Develop tailored acquisition strategies for different player segments (e.g. whales, rising VIPs, crypto-native users)
- Represent Magic Eden at industry events, tournaments, and private gatherings to build a strong VIP network
VIP Relationship Management
- Own and grow a portfolio of high-value players, driving retention, engagement, and net gaming revenue
- Deliver highly personalized, high-touch experiences from tailored incentives to real-world hospitality
- Build long-term trust-based relationships with top players and act as their primary point of contact
Lifecycle & Retention
- Identify and convert emerging VIPs using segmentation, behavioral data, and targeted campaigns
- Proactively manage churn risk by monitoring player activity, spend patterns, and sentiment
- Reactivate dormant VIPs through personalized outreach and incentives
- Continuously refine acquisition and retention strategies based on data and player feedback
VIP Experience
- Partner with marketing and product to design VIP campaigns, loyalty programs, and exclusive experiences
- Act as the voice of VIP players internally, influencing product, support, and risk decisions
- Execute and host VIP events, tournaments, and experiences (digital and in-person)
WHAT WE’RE LOOKING FOR
- 3+ years in VIP management, player development, or business development within iGaming / sportsbook / casino
- Proven ability to acquire and grow high-value players (not just manage them)
- Strong network or experience sourcing VIP players via outbound, affiliates, or events
- Deep understanding of VIP player psychology, incentives, and lifecycle management
- Commercial mindset with a track record of driving revenue (NGR / LTV)
- Strong relationship-building skills with high-value, demanding clients
- Comfortable operating in fast-paced, ambiguous environments with high ownership
WHAT YOU GET
- Competitive compensation + equity
- Flexible PTO
- Full health, dental, and vision coverage
- Wellness and remote work stipend
- Remote-first team
About Magic Eden
Magic Eden is hiring for the vip manager - igaming role. NewJob aggregates active openings directly from Magic Eden's applicant tracking system, so this listing is current.
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