THE ROLE
We are seeking a Manager, Accounting Operations to lead our Accounts Receivable and Accounts Payable functions at a pivotal moment in the company's growth.
This role owns day-to-day AR and AP operations — including billing, collections, payment processing, corporate credit card administration, and procurement — while partnering closely with the VP Controller on process improvement, systems, and controls. This position will report to the VP, Controller and manage a team of AR and AP specialists, partnering with FP&A, Sales/Revenue Operations, GL accounting, vendors and customers directly.
Success in this role looks like: reduced AR risk and improved collections outcomes, a well-controlled and efficient AP and procurement function, successful implementation of supporting systems and processes, and a high-performing, well-managed transactional accounting team.
WHAT YOU'LL DO
ACCOUNTS RECEIVABLE
- Manage the order entry and billing process, ensuring accurate and timely invoicing
- Own the AR aging review and drive resolution of past-due balances
- Set collections priorities and strategy — determine which accounts need escalation, payment plans, or credit holds
- Investigate and categorize root cause of at-risk balances and report exposure to the senior leadership team
- Recommend write-offs and reserve adjustments
ACCOUNTS PAYABLE
- Own AP processing oversight — exception handling, invoice approvals, and vendor query resolution
- Manage vendor relationships and resolve payment disputes
- Own payment run planning and disbursement scheduling
- Maintain AP aging and open liability reporting
- Administer the corporate credit card program — card issuance, spend limits, expense coding/reconciliation, and policy compliance
- Own procurement process and systems on behalf of AP; purchasing decisions remain decentralized with the business, but AP owns the P2P workflow, vendor onboarding, and procurement platform administration
PROCESS IMPROVEMENT & SYSTEMS
- Lead implementation of a procurement tool and process, including P2P workflow, vendor onboarding, and approval routing
- Drive continuous improvement of AP processes, including exception handling, invoice workflow, and payment operations efficiency
- Evaluate and optimize collections effectiveness, including cash application accuracy, collections workflow, and reporting
- Support Salesforce integration on the quote-to-cash side, ensuring order entry and billing data flows cleanly into AR
- Lead system evaluation and ensure proper setup and configuration across the AR/AP toolset
TEAM LEADERSHIP & DEVELOPMENT
- Manage the day-to-day work, quality, and performance of the AR and AP team
- Own and maintain AR/AP procedural documentation and controls
- Establish a culture of ownership, accountability, and continuous improvement across the transactional accounting function
- Serve as the primary point of contact for AR/AP-related audit requests from external auditors
WHAT YOU'LL BRING
- 7+ years of progressive accounts payable and/or accounts receivable experience, including direct people-management experience
- Demonstrated ownership of a collections function or a strong track record leading vendor/AP operations with the ability to build AR expertise on the job
- Experience with ERP platforms; hands-on experience with Sage Intacct strongly preferred
- Experience leading or supporting procurement or AP automation implementations strongly preferred
- Exposure to accounts receivable/collections automation tools (e.g., High Radius) a plus
- Experience supporting CRM integrations (e.g., Salesforce) a plus
- Strong vendor and customer relationship management skills, with sound judgment on escalation, credit risk, and dispute resolution
- Track record of building and documenting scalable processes and controls in a growing organization
- Experience in a multi-entity or multi-currency environment a plus
- Experience supporting M&A integration accounting/systems workstreams a plus
- Strong written and verbal communication skills; able to partner effectively with finance leadership, sales, vendors, and auditors
If you are located in one of the following states with wage transparency requirements, you may contact us at [email protected] for the salary range. CA, CO, CT, HI, IL, MD, MA, MN, NV, NJ, NY, OR, RI, VT, WA, DC.