Responsibilities:
- Leads and motivates staff by setting daily/weekly/monthly goals, coaching performance, and holding the team accountable.
- Oversees leasing operations by managing leasing activity, setting specials, conducting meetings, and ensuring goals align with budget expectations.
- Handles resident issues by addressing escalated concerns, guiding staff on service standards, and ensuring timely problem resolution.
- Manages staffing and scheduling including planning coverage, coordinating vacations, and ensuring operational needs are met.
- Controls property operations through budget oversight, expense approvals, marketing coordination, resident communications, and maintaining property appearance.
- Maintains service standards by upholding company appearance guidelines, communicating professionally, and ensuring resident concerns are addressed promptly.
Requirements:
- 3-5 years of experience in property management.
- Multi-family property management experience preferred.
- Local market experience with proven history in customer service, negotiation, and property marketing / advertising preferred.
- Valid driver's license (free from major moving violations) and dependable transportation.
Preferred Apartment Communities combines expertise with a people-first approach, delivering consistent care and communities that feel like home. Our mission is to provide exceptional living experiences for our residents while building a workplace where our associates feel supported, inspired, and prepared to grow.
Guided by the belief that we should always be better today than yesterday, we champion continuous improvement across every level of our organization. Through operational excellence, strategic partnerships, and a people-focused approach, we strive to be good neighbors to our residents, to each other, and to the communities we serve.
What We Offer
- Generous PTO program
- 13 paid holidays plus 3 floating holidays and paid volunteer day
- Comprehensive, affordable medical coverage as well as company-paid dental and vision coverage available to all full-time, regular associates
- 401k with exceptional employer match
- Associate Apartment Discount
- Educational Assistance Program (tuition and certifications)
- Company-paid employee assistance, mental health, and wellness programs
Preferred Apartment Communities is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant, employee, or other covered person based on any legally recognized basis, including, but not limited to: veteran status, uniformed servicemember status, race, color, caste, immigration status, religion, religious creed (including religious dress and grooming practices), sex, gender, gender expression, gender identity, marital status, sexual orientation, pregnancy (including childbirth, lactation or related medical conditions), age, national origin or ancestry, citizenship, physical or mental disability, genetic information (including testing and characteristics), protected leave status, domestic violence victim status, or any other consideration protected by federal, state or local law.
Review our privacy policy here: https://www.pacapts.com/careers/
Preferred Apartment Communities is proud to be a US EPA ENERGY STAR® Partner.