IDT Corporation

Product Trainer Representative

IDT Corporation · Guatemala City
Guatemala City Closed
Applications are closed for this role. It was originally posted 2026-09-02. It’s no longer accepting applicants — see roles IDT Corporation is still hiring for →, or browse the live openings below.
Type
Full-time
Experience
1+ yr
  • 1–3 years of experience in customer service, customer success, product training, inside sales, account management, or a similar customer-facing role.
  • Strong verbal and written communication skills in English.
  • Comfortable making outbound calls and conducting customer follow-ups.
  • Confident presenting products and explaining features to customers.
  • Ability to build rapport and maintain positive customer relationships.
  • Strong organization and follow-up skills.
  • Ability to manage multiple customers and follow-up activities simultaneously.
  • Comfortable learning and explaining technology products.
  • Customer-oriented and results-driven mindset.
  • Ability to work independently while collaborating with cross-functional teams.

Preferred Qualifications

  • Experience working with SaaS, POS, retail technology, or other software solutions.
  • Experience conducting customer onboarding or product training.
  • Experience using CRM systems.
  • Experience with phone-based customer engagement and follow-up processes.
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