Type

Full-time

Experience

8+ yr

About this role

About Us

HighRadius, a renowned provider of cloud-based Autonomous Software for the Office of the CFO, has transformed critical financial processes for over 1000+ leading companies worldwide. Trusted by prestigious organisations like 3M, Unilever, Anheuser-Busch InBev, Sanofi, Kellogg Company, Danone, Hershey's, and many others, HighRadius optimises order-to-cash, treasury, and record-to-report processes, earning us back-to-back recognition in Gartner's Magic Quadrant and a prestigious spot in Forbes Cloud 100 List for three consecutive years.
With a remarkable valuation of $3.1B and an impressive annual recurring revenue exceeding $100M, we experienced a robust year-over-year growth of 24%. With a global presence spanning 6+ locations, we're in the pre-IPO stage, poised for rapid growth. We invite passionate, diverse individuals to join us on this exciting path to becoming a publicly traded company and to help shape our promising future.

Job Summary

We are seeking a highly technical and resilient Associate Architect (VMWare / Windows) to engineer, scale, and govern our hybrid enterprise infrastructure and cloud operations pipeline. In this role, you will bridge the gap between business architecture and low-level technical execution, architecting highly available VMware and AWS environments, implementing robust CI/CD deployment workflows, and leading cross-functional alignment across multiple engineering squads.The ideal candidate is a technical powerhouse with deep expertise in Windows Server lifecycles, enterprise virtualization, and cloud systems engineering, possessing a zero-trust mindset toward PCI compliance, hardened security baselines, and rapid incident mitigation.

Key Responsibilities

Lead and coordinate cross-functional teams and external stakeholders to align infrastructure delivery with broader business objectives.

Act as the primary point of contact for critical escalations, driving accountability and ensuring seamless communication during high-pressure situations.

Manage and maintain enterprise virtualization environments, overseeing ESXi host and vCenter upgrades to ensure high availability and optimal resource utilization.

Engineer and support mid-level complexity AWS cloud infrastructure, leveraging cloud services to optimize workloads, improve scalability, and maintain overall environment health.

Administer, optimize, and maintain critical business applications on Windows platforms, including SFTP, SMTP, MI2, and MC2 systems.

Orchestrate end-to-end Windows OS upgrades and legacy-to-modern system migrations, minimizing downtime and mitigating compatibility risks.

Design and execute robust build and deployment workflows tailored for Windows environments to streamline application delivery.

Manage comprehensive patch management schedules, ensuring all Windows servers remain secure against emerging vulnerabilities.

Spearhead PCI Audit handling and compliance readiness, ensuring infrastructure configurations and access controls rigorously meet industry security standards.

Own the Root Cause Analysis (RCA) process for major incidents, identifying systemic vulnerabilities and implementing permanent remediation steps.

Provide deep technical troubleshooting expertise across complex, multi-tiered infrastructure to maintain strict SLA compliance.

Oversee software and tool subscription renewals, forecasting budget requirements to prevent service disruptions for critical operational tools.

Skill & Experience Needed

8+ years of experience in systems engineering, cloud operations, or enterprise infrastructure management.

Systems Administration: Deep expertise in Windows Server environments, OS lifecycle management, patching tools, and core services (SFTP, SMTP).

Virtualization & Cloud: Strong hands-on experience with VMware (ESXi, vCenter upgrades) and mid-level AWS cloud engineering (EC2, VPC, S3, IAM, etc.).

Compliance: Proven track record handling rigorous security audits, specifically PCI compliance .

Leadership & Communication: Exceptional stakeholder management skills with the ability to lead multi-team collaborations and handle high-stakes technical escalations calmly and effectively.

What You’ll Get