Director of Product Management

Product Strategy & Vision

• In coordination with the SVP Product Management, define and evolve product vision and multi ‑ horizon roadmaps aligned with Babel Street’s “North Star” corporate strategy.

• Conduct ongoing market, customer, and competitive analysis to identify growth opportunities and emerging threats.

• Translate strategic objectives into clear product outcomes, success metrics, and priorities.

Customer & Market Leadership

• Build deep, ongoing relationships with customers to understand use cases, pain points, and unmet needs.

• Ensure product direction is grounded in real-world customer workflows, mission outcomes, and market needs/gaps.

• Represent the voice of the customer across Engineering, Sales, Marketing, and Leadership.

Roadmap Ownership & Execution

• Own and prioritize the product P&L and roadmap (defining the “What”, “Why”, and “When”) in partnership with Engineering (responsible for the “How”), balancing customer value, technical feasibility, and business impact.

• Work closely with Engineering leaders to sequence work, manage dependencies, and remove blockers—without becoming a proxy delivery manager.

• Ensure roadmap commitments are realistic, outcome-focused, and aligned with Go-to-Market plans.

Corporate Partnership

• Partner with Sales and Marketing on positioning, messaging, pricing, and launch strategy.

• Support major deals and strategic opportunities with product insight, customer context, and competitive landscape.

• Communicate product direction clearly and credibly at all levels of the organization.

• Provide assistance and mentoring to others in Product Management.
• 3+ years of relevant experience is mandatory for this role (e.g., experience with Global & Event Threats, Identity Risk, Business/Vendor Risk, OSINT, etc., with a preference for Identity Risk)

• 5+ years of progressive Product Management experience, including ownership of complex SaaS products (engineering, product management, interaction with/understanding of multiple stakeholder groups)

• Proven ability to perform strategic assessments and use findings to define vision and direction

• Experience with Agile software development and relevant software (Jira, Mira, Confluence, etc.)

• Excellent communication and interpersonal skills, with proven ability to take initiative and build strong, productive relationships

• Experience as a Software Engineer

• Knowledge of NLP, AI/ML (including Generative AI & LLMs), entity/identity resolution

• Prefer experience driving or leading rapid prototyping, technical simulations, or past involvement with application development