Administrative Fiscal Manager

About Glide
GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.

Work Environment
GLIDE’s buildings are located in the Tenderloin neighborhood.  GLIDE maintains an "open door" policy to the community and its clients, who frequently enter and leave the building.

• Works closely with the  department director   to ensure  contract  deliverables , budget requirements,  and compliance s tandards  are me t or exceeded ; coordin ate s  service  requirements  across programs ,  i dentif ies  service gaps ,  and implement s  solutions.

• Administer s  technology systems necessary to improve workflow,  collect data ,  and   monitor  client satisfaction; submit data and  serve as point of contact for City and County of San Francisco data systems (ONE, CARBON,  etcetera ).

• Collaborate with program staff to collect and analyze relevant data for operational decision-making.  Handles  data collection and reporting, including but not limited to  monthly and annual reports in  the  CARBON database system, quarterly HACCP monitoring reports to CFAT, annual client survey reports, and  other ad  hoc reports as requested by SFHSA.

• Drafts and monitors contract scopes,  vendor  payment terms, reports, data analyses, and budgets for  director-level  review and approval.

• Work s  closely with Compliance  staff  and inspectors  to ensure funder and regulatory standards  are met or surpassed ; ensure compliance standards and related Standard Operating Procedures  (SOPs)  are reviewed /updated  as needed, no less than quarterly .

• Maintain s   documentation  for   enforcing contract  deadlines,  timely   invoic e  submissions ,  training and certification requirements,  standard operating procedures,  and communications .

• Serve s  as  departmental  point of contact for internal task tracking and workflow alignment.

• Configure s , troubleshoot s , and  assist s   staff   with  project  and data  management tools as needed.
• Minimum 3–5 years of administrative, operations, or project coordination experience  (preferably  in a nonprofit or mission-driven organization ) .

• Demonstrated experience coordinating multi-unit operations, departmental workflows, and interdepartmental communication (including scheduling, data reporting, and project tracking)

• Direct e xperience  working  with  Salesforce, Client Case Management,  and CCSF  (ONE, Carbon)  data  systems.

• Excellent written and verbal communication skills , with the ability to collaborate across diverse teams and manage multiple priorities in a fast-paced environment

• Strong attention to detail and ability to self-manage multiple priorities under time constraints.

• High level  of accountability, integrity, and commitment to quality.

• Able to handle  and manage  confidential  information.

COMMUNICATION SKILLS:

• Strong interpersonal and communication skills ;  ability to engage effectively with diverse stakeholders.

• Superb written communication skills  needed . Must be able to write clearly and concisely   to draft policies, procedures, and communications for executive review.

COMPUTER SKILLS:

• Advanced MS Office  skills , including strong Excel, Word, Outlook, PowerPoint, et cetera and the ability to quickly learn new software to support organizational best practices and innovation

• Superb Microsoft Excel (formulas, pivot tables, charts)   and project management system (Asana) skills.

• Experience with virtual meeting set-up, facilitation, and Teams/Zoom.
• Ability to hear within  normal  range, and communicate effectively (in person, telephone or  Zoom ).

• Finger dexterity and the ability to use all standard office equipment.

• Sit or stand  comfortably;  and the ability to navigate throughout office spaces (via elevator or stairs).

• Ability to use standard office equipment, and access,  input  and retrieve information from a computer. Ability to use  keyboard  with manual and finger dexterity and wrist-finger speed sufficient to perform repetitive actions efficiently for extended periods of time.

• Activities that  occur often are standing, walking, and handling. Activities that occur occasionally are climbing staircases. Activities that occur infrequently are bending, squatting, crouching, kneeling, twisting, reaching straight, above, and below shoulder level with both shoulders individually or at the same time, carrying and lifting up  to 25 pounds.

This is a full-time (40 hour/week), Exempt position.