WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
POSITION OVERVIEW:
We are seeking a detail-oriented and proactive Senior Supply Chain Operations & Planning Analyst to join our dynamic team. The ideal candidate will possess strong analytical skills, a deep understanding of supply chain processes, and the ability to drive continuous improvement initiatives. This role involves analyzing data, collaborating with cross-functional teams, and implementing strategies to enhance the efficiency of our supply chain operations.
WHAT YOU'LL DO:
- Data Analysis and Reporting:
- Analyze supply chain data to identify trends, patterns, and areas for improvement.
- Generate regular reports on key performance indicators (KPIs) and provide insights to support decision-making.
- Planning & Inventory Management:
- Monitor and optimize inventory levels to ensure alignment with demand forecasts.
- Initiate PR requests, expedite late purchase order and follow up on past promise dates with vendor(s)
- Manage vendors in scope and ensure reporting released on time and accurately
- Collaborate with procurement, operations, Product life cycle teams & vendors to maintain an efficient and cost-effective inventory.
- Order management
- End to end management of active bill of materials (BOM) & drop shipment fulfillment.
- Resolution of shortages and collaborating with cross functional teams to resolve exceptions in the fulfillment and delivery of customer orders.
- Inventory Management:
- Monitor and optimize inventory levels to ensure alignment with demand forecasts.
- Collaborate with procurement and production teams to maintain an efficient and cost-effective inventory.
- Process Improvement:
- Identify opportunities for process improvement within the supply chain.
- Work closely with cross-functional teams to implement changes that enhance overall operational efficiency.
- Collaboration:
- Collaborate with stakeholders, including procurement, logistics, and production, PLM & other stakeholders to ensure seamless coordination across the supply chain.
- Participate in regular meetings to address operational & planning challenges and drive collaborative solutions.
- Supply Chain Visibility:
- Enhance supply chain visibility through the implementation of tracking and monitoring tools.
- Work with technology teams to leverage systems that improve real-time visibility into supply chain activities.
- Performance Metrics:
- Define and track key performance metrics for supply chain operations & planning.
- Develop and maintain dashboards that provide a comprehensive overview of the supply chain's performance.
- Root Cause Analysis:
- Conduct root cause analysis for supply chain disruptions or inefficiencies.
- Implement corrective actions and preventative measures to mitigate future issues.
- Leadership and capability development
- Lead complex analytical initiatives and act as the subject matter expert for supply chain operations/planning, providing guidance on analytical and decision making.
- Mentor and coach team members, promoting knowledge sharing, best practices and continuous development across the team.
- Own and continuously improve reporting standards, analytical processes and operational practices to drive consistency, efficiency and business performance.
WHAT YOU'LL NEED TO SUCCEED:
- Understanding of Supply chain management fundamentals & tools such as SAP or material demand management services, dashboards, o9, etc
- Effective management of workflows & client requests through ticketing systems
- Advanced Excel skills / Google sheet (vlookup, xlookup pivot tables, advanced formulas charts, data analysis etc). With the ability to analyse and present complex dataset to support business decision making & utilize other Google applications such as Slides & Docs with quality presentation. Able to understand and reverse engineer reports and logic to support data requests and present findings to client
- Project Management
- Knowledge of project management methodologies for managing cross functional teams
- Timeline and milestone management
- Risk Management with a proven background of working to meet tight deadlines.
- Communication, Teamwork, and Leadership
- Effective cross functional collaboration & the ability to work with stakeholders from technical, operations and planning teams.
- Ability to maintain accurate records and document process end to end at a high level.
- Great attention to detail in understanding context of business requirements and able to take insightful meeting notes.
- Individual skills: goal-oriented, coachable, critical thinker, and responsible.
- Demonstrated ability to lead by example, influence stakeholders, mentor colleagues and foster a collaborative high performing culture
- Problem solving and analytical skills
- Root cause analysis, identify root causes and have the ability to communicate where needed implement corrective action to avoid re-occurrence
- Ability to recognize patterns and/or trends in assigned workflows backed with data and historical analysis where needed.
Qualifications:
- Bachelor's degree in supply chain, engineering, business, related field and/or related experience.
- Minimum of 7 -10 years' experience in Supply Chain management operations & planning roles.
- Proven experience in supply chain operations or a similar analytical role.
- Proven experience leading cross functional initiatives and influencing stakeholders without direct line management.
- Experience mentoring or developing continuous improvement initiatives.
- Strong analytical and problem-solving skills, with proficiency in data analysis tools.
- Excellent communication and interpersonal skills.
- Proficiency in Google sheet , and familiarity with ERP systems is a plus.
Preferred Qualifications:
- Master's degree in supply chain management or related field.
- Certification in supply chain management (e.g., APICS) is a plus.
- Experience with supply chain optimization tools and software.
- Experience with SQL
EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor.
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