Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline, simplify and expedite the immigration process for employers and individuals.
We are seeking a detail-oriented and proactive Immigration Assistant to support our Immigration case management team located in Johannesburg, South Africa . The ideal candidate will have strong administrative skills, excellent communication abilities, and a keen understanding of immigration processes or a willingness to learn.
As our Immigration Assistant, you will be required to:
- Ensure the effective maintenance of client and internal records via use of the case management system and other internal systems
- Prepare/draft applications for Case Managers
- Collaborate and work closely with Case Managers on various aspects of work authorization and other immigration matters
- Setup new case initiations and assessments as directed by Team Lead and Immigration Manager
- Adhere to Envoy’s case management SOP, ensuring the effective maintenance of client and internal records via use of the case management system and other internal systems
- Online capture of applications on VFS, SAQA and professional body applications
- Assist Case Managers in closing cases in accordance with Standard Operating Procedures (SOP)
- Manage outbound visa cases. Prepare applications and documents for filing.
- Attend and participate in client and vendor calls as needed
- Other administrative and coordination duties as assigned.
To apply for this role, you should possess the following skills, experience and qualifications:
- Ability to interact and communicate clearly and effectively
- Ability to work independently and take ownership of relevant tasks
- Ability to work under pressure and tight deadlines
- Excellent time management, and organizational skills
- Attention to detail
- Strong proficiency with MS Office Suite
- Oral and written proficiency in English
- Knowledge of other languages is desirable but not essential
- A passion for immigration
This role is in-office at our Johannesburg location.
In return, you will work for a supportive, employee-focused organization that encourages staff to achieve a work-life balance, teamwork, and communication on a global scale with other offices.
If you feel that you meet our requirements, we look forward to hearing from you asap!
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