The Head of Procure to Pay will lead the end-to-end Procure to Pay function, covering procurement operations, supplier management, accounts payable, travel, and expenses.
The role is accountable for transforming Procure to Pay into a commercially disciplined, digitally enabled, AI-enabled, efficient, well-controlled, sustainable, and user-friendly function. It will ensure the business buys goods and services effectively while managing cost, supplier performance, risk, compliance, cash, and sustainability commitments, including SBTi-aligned objectives.
A core priority will be to modernise processes, improve data quality, increase automation, and identify practical opportunities to use AI to enhance supplier management, invoice processing, expense compliance, reporting, controls, and user experience.
Key responsibilities
- Lead the end-to-end Procure to Pay function across procurement operations, supplier management, accounts payable, travel, and expenses.
- Define and deliver the transformation roadmap, including operating model, governance, policies, systems, automation, data, AI-enabled use cases, and service levels.
- Strengthen Procure-to-Pay service delivery by improving intake quality, requestor adoption, cross-functional handoffs, operational discipline, and consistency of execution across regions
- Drive process simplification, automation, self-service, data quality, controls, reporting, and continuous improvement across the Procure to Pay lifecycle.
- Lead AP, travel, and expenses to improve payment accuracy, working capital, policy compliance, fraud prevention, user experience, and supplier service.
- Support sustainability and SBTi-aligned commitments through supplier engagement, emissions data, travel visibility, and carbon reduction initiatives.
- Build a high-performing, service-oriented, commercially focused, and digitally capable team.
Experience required
- Senior leadership experience across procurement operations, supplier management, accounts payable, travel and expenses, or broader Procure to Pay.
- Proven track record of delivering transformation, automation, process improvement, systems enhancement, and service model change.
- Strong commercial capability across procurement governance, negotiation, supplier management, contract governance, third-party risk, and value delivery.
- Experience managing AP, payment controls, invoice automation, supplier queries, travel and expense policy, and working capital-related processes.
- Experience using data, analytics, automation, or AI-enabled tools to improve operational performance, controls, and insight.
- Experience supporting sustainability or ESG objectives, ideally including supplier emissions, travel emissions, or SBTi-aligned initiatives.
- Experience operating in complex, multi-country, matrixed, or fast-growing organisations.
Skills and capabilities
- Transformation-focused, commercially astute, and delivery-oriented.
- Strong understanding of Procure to Pay processes, procurement technology, ERP, AP automation, expense platforms, analytics, workflow automation, and practical AI use cases.
- Strong leadership, stakeholder management, influencing, communication, and change management skills.
- Analytical and data-led, with strong judgement across value, risk, service, sustainability, cash, technology, and controls.
- Strong understanding of financial controls, delegated authorities, compliance, fraud risk, audit requirements, and technology-enabled controls.
Key relationships
- Internal stakeholders include Finance, Legal, Technology, People, Tax, Treasury, Risk, Compliance, Internal Audit, Operations, Sustainability / ESG, Data / Analytics, and business leaders.
- External stakeholders include strategic suppliers, managed service providers, technology vendors, travel management companies, banks, card providers, auditors, advisers, AI / automation providers, and sustainability data providers.
Technology is our how. And people are our why. For over two decades, we have been harnessing technology to drive meaningful change.
By combining world-class engineering, industry expertise and a people-centric mindset, we consult and partner with leading brands from various industries to create dynamic platforms and intelligent digital experiences that drive innovation and transform businesses.
From prototype to real-world impact - be part of a global shift by doing work that matters.
Discover some of the global benefits that empower our people to become the best version of themselves:
- Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
- Career Development : Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
- Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
- Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
- Health: Global internal wellbeing programme, access to wellbeing apps;
- Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.
At Endava, we’re committed to creating an open, inclusive, and respectful environment where everyone feels safe, valued, and empowered to be their best. We welcome applications from people of all backgrounds, experiences, and perspectives—because we know that inclusive teams help us deliver smarter, more innovative solutions for our customers. Hiring decisions are based on merit, skills, qualifications, and potential. If you need adjustments or support during the recruitment process, please let us know.