RevOps Analyst

Planning and Modeling:

• Own annual revenue planning and monthly forecasting for enterprise customers.

• Build growth scenario models (upsell potential, pricing elasticity) and churn risk simulations.

• Conduct margin analysis by customer segment and service tier.

Process and Governance:

• Design and maintain the lead-to-cash workflow for renewals and expansions within HubSpot.

• Manage forecast process (stage progression, commit vs. best-case) and opportunity stage governance.

• Coordinate with Deal Desk on non-standard renewal pricing and contract terms.

• Document all workflows and orchestrate cross-functional handoffs (Sales to Account Management to Customer Success)

Analytics and Dashboards:

• Build and maintain executive Power BI dashboards tracking:

• Pipeline Health (coverage, velocity, win rates)

• Retention (NRR, GRR, churn by segment)

• Productivity (attainment, time-to-close)

• KPI Governance (define metrics, data dictionaries, and cadence)

Technology and Innovation:

• Serve as the HubSpot RevOps Subject Matter Expert.

• Implement AI workflow orchestration within HubSpot

• Leverage Power BI for predictive modeling, churn probability, Customer Lifetime Cycle (CLV), using DAX and integrated datasets.
• At least 5 years in Revenue/Sales Operations (B2B/SaaS preferred)

• Advanced HubSpot expertise with the ability to build custom reports, workflow automations, deal pipeline management, and property creation.

• Proven Power BI experience with DAX, data modeling, paginated reports, embedded dashboards, and business insights.

• Strong Excel skills for ad-hoc modeling and scenario analysis.

• Experience with forecasting, retention metrics, and executive presentation.

• Ability to turn complex data into simple, actionable stories.

• Ability to spot risks before they materialize.

• Desire to be in a cross-functional team environment and be the bridge between Account Managers, Customer Success Managers, and ELT priorities.

• Must have the current and continuing right to work in the United States of America without restrictions or expirations.