Roles and Responsibilities
Roles
- A relationship manager who manages a portfolio of Top HK F&B Groups with a focus on building lasting relationships to increase our unit economy profitability and advertisement revenue, and accelerate business engagement
- A growth consultant who formulates growth strategies with solid data background to maximize portfolio revenue and enhance brand market presence
- A key team player who cooperates with internal departments on daily operations and business growth project execution
Responsibilities
- Lead joint business planning with partners and regular business review and strategy meetings
- In-depth analysis of commercial, operational performance metrics to optimize performance and drive revenue growth
- Activate and introduce set of services to facilitate partners’ revenue growth
- Account relationship management for retention and partnership development
- Forecast and track monthly and quarterly strategic account metrics
- Execute partnered marketing campaigns and ad-hoc commercial projects
- Interact closely with internal team for daily operations, logistic, BAU promotions and partnered marketing campaigns execution
- Represent foodpanda as an ambassador, develop a trusted advisor relationship with strategic accounts
- Daily management of partnered marketing campaigns, BAU promotions
- Daily management of incoming inquiries of operational cases with respective operation team for execution & task delivery
Desired Skills and Experience
- At least 5 years’ experience in an account management or operational sales role, possess outstanding communication and interpersonal skills
- Ability to analyze and draw inference from data with actionable insights
- Experience in delivering client-focused solutions based on partners’ needs
- Detail-oriented with proven ability to manage multiple projects at a time
- Demonstrate ability to communicate, present and influence credibly and effectively at all levels of the organization
- Proficiency in both English and Cantonese, fluency in Mandarin would be a plus
- Experience in digital marketing solutions selling preferred
- Knowledge in Chinese Word Processing is mandatory
- Knowledge in the use of Salesforce preferred
'Hungry to make a difference? Then foodpanda may be the place for you!'
At foodpanda, we’re on a mission to redefine customers’ food and shopping experience as a multifaceted online platform across the 11 markets we operate in. We’re all about bringing on the smartest and brightest minds as we continue to grow in a fast-moving and agile environment, and hiring those who can thrive in an energetic and hardworking start-up culture. We strive to become everybody’s most loved delivery platform, however, this won't happen without some really awesome people!
We are looking for a highly-driven and motivated Corporate Lead to join our fun, professional and dedicated Commercial Team based here in Hong Kong. Wait no longer and join us if you want to make a direct and visible impact and contribute to large-scale success!
What We Offer
- A dynamic, fast paced environment
- A vibrant and international team with diverse background
- Steep learning curve in e-commerce & entrepreneurship
- Learning & development programs and skills trainings
- Flexible working hours and agile company with a flat hierarchical structure
- Monthly staff allowance, and corporate discounts including at restaurants, gyms and many more
- Free pandapro - Access to special delivery and dine-in offers
- Agile office environment with a fully-stocked beverage fridge and self-serve beer
- Unlimited paid leave policy